47 Customer Account Manager (Sales) Jobs in Columbia, MD
Comcast is Hiring a Customer Account Manager (Sales) Near Columbia, MD
Our team is responsible for supporting the Comcast Business Services team in their efforts to retain and GROW our customer base. You will interact with our existing customers to drive increased sales and revenue, enhance customer satisfaction and problem resolution. This is a fun and fast-paced environment where you are accountable for individual results and how those impact your team.
***Note: This is a REMOTE role and is open to individuals who reside within Massachusetts, New Hampshire, Maryland, Delaware, New Jersey, Pennsylvania, Virginia, Vermont, Rhode Island, or Connecticut. In order to work from home, you do need a quiet workspace and internet that is at least 100 mbps.
Incredible compensation package:
- Base Pay: $15.87/hour
- Total target compensation (base pay plus targeted commission): $29.09/hour
- Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets
- Benefit packages effective on day 1 - Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.) Eligible to enroll in medical, dental, vision
- Paid training
- Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
- Tuition Reimbursement (where applicable)
- Job qualifications:
- High School Degree or equivalent
- This position requires a Minimum 2 years of related sales experience
- Retain business customers by growing accounts through solution-based selling and account management via the telephone
- Make outbound calls to accounts to achieve sales quota metrics
- Prepare sales documentation, activity reports, and forecasts, as required
- Build proposals for customers related to the proposed solution and new sales opportunities
- Develop customer relationships through regular customer contact via the telephone
- Drive both sales growth and account retention by introducing various products and services available through Comcast Business
- Document effectively and accurately conversations and contact information into client management system
- Work with customers to increase customer retention
- Ability to function in a closely monitored environment, including monitoring of customer calls and productivity levels
- Regular, consistent, and punctual attendance
- Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Comcast NBCUniversal brings together the best in media and technology. We drive innovation to build the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an outstanding pace, thanks to our remarkable people, who bring ground breaking products and services to life for millions of customers every day. If you share in our passion for collaboration, our vision to redefine industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Comcast NBCUniversal is an Equal Employment Opportunity / Affirmative Action / Drug-Free workplace employer.
#ComBizNEDCAM
Job Summary
Full Time
Transportation
$79k-108k (estimate)
01/21/2023
05/08/2024
CHESAPEAKE, VA
15,000 - 50,000
2018
DONYELL GALLOP
$500M - $1B
Transportation
Related Companies
The job skills required for Customer Account Manager (Sales) include Account Management, Products and Services, Futures, Customer Relationship, Collaboration, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Manager (Sales). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Manager (Sales). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Account Manager (Sales) positions, which can be used as a reference in future career path planning. As a Customer Account Manager (Sales), it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Manager (Sales). You can explore the career advancement for a Customer Account Manager (Sales) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Manager job description and responsibilities
A good Account Manager must be customer focused to build trust with customers.
01/24/2022: Baton Rouge, LA
Manage the collections process while acting as a customer counselor by discussing benefits of timely lease agreement renewal payments.
01/17/2022: Tuscaloosa, AL
Providing technical support to customers before and after-sales.
02/18/2022: La Crosse, WI
Stimulated customer retention through engagement of new group administration and establishing accuracy and completeness.
03/10/2022: Huntington, WV
The Customer Account Manager will lead the upsell and renewal strategy within a defined territory.
02/14/2022: Rochester, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Manager jobs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
02/02/2022: Rock Hill, SC
Schedules customer meetings and travels to customer locations as required.
02/11/2022: Lowell, MA
Think about the skills needed to handle an angry customer.
02/09/2022: Biloxi, MS
Establish a dynamic team, and restructure as appropriate.
02/10/2022: Albany, NY
Upsells should align with customer goals.
01/04/2022: Norfolk, VA
Step 3: View the best colleges and universities for Customer Account Manager.
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