Responsibilities:
- Perform night audit duties, including reviewing and reconciling daily transactions and preparing reports
- Handle guest check-ins and check-outs during the night shift
- Provide exceptional customer service to guests, addressing any inquiries or concerns
- Assist with guest requests and ensure their satisfaction throughout their stay
- Maintain accurate records of guest accounts and transactions
- Handle cash and credit card transactions accurately and securely
- Ensure the safety and security of the hotel premises during the night shift

Qualifications:
- Previous experience in a hotel front desk or night audit role is preferred
- Bilingual skills in [languages] are a plus
- Strong knowledge of hospitality management and hotel operations
- Excellent guest relations skills with a focus on providing exceptional customer service
- Proficient in using hotel management software and systems
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Strong attention to detail and accuracy in handling financial transactions
- Excellent communication skills, both verbal and written
- Professional phone etiquette and interpersonal skills

Note: This position requires working during overnight hours.

We offer competitive compensation and benefits packages for our employees.

Job Types: Full-time, Part-time

Pay: $13.00 - $14.29 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Night shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person