Our company is looking for a Front Desk Agent to join our team. The successful candidate will be responsible for providing excellent customer service, answering phones, taking reservations, and performing administrative tasks. The ideal candidate should have strong communication skills, be able to multitask, and have a friendly and professional demeanor. This is a great opportunity for someone who is looking to gain experience in the hospitality industry.

Responsibilities:

• Greet guests and provide them with information about the hotel.
• Answer incoming calls and direct them to the appropriate department.
• Check guests in and out of the hotel.
• Handle guest complaints in a professional manner.
• Maintain a clean and organized front desk area.
• Keep records of guest reservations and payments.
• Provide guests with directions to local attractions.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person