You haven't searched anything yet.
Job Title / Classification : Visitor Experience Coordinator - Talent Acquisition
Department : Department of Marketing & Visitor Experience
Reports to : Senior Manager of Visitor Experience
Direct Reports : Part-Time Hiring & Scheduling Team
Position Summary : A successful candidate will possess the desire to create the best team and visitor experience of any zoo in the nation.
This position develops and implements strategies that improve the holistic experience for our Visitor Experience team (including Visitor Experience Ambassadors, Park Services, and Kanga Klimb), from recruiting, hiring, onboarding, training, retention, recognition, performance management, offboarding, and becoming an alumni team member.
This candidate supports daily zoo operations as a part of our Visitor Experience team, while being the champion for our sizable part-time team of front-line guest service members as they grow and deliver on the zoo's mission of "inspiring every visitor with wildlife every day."
Responsibilities / duties include, but are not limited to :
Looks for opportunities to enhance the team member experience.
Performs HR people-support functions for Visitor Experience for the entire management life-cycle from attraction to resignation / termination.
This includes, but is not limited to : recruiting, hiring, onboarding, ongoing training, retention strategies (such as incentives / rewards and employee engagement), coaching and performance reviews, merit increases, professional growth and goal-setting, promotions, employee surveying and results, weekly meetings and communication.
Write and execute recruitment plan to bring a high-level of part-time talent who's motivated by the zoo's vision, including but not limited to, attending / hosting job fairs, networking, marketing, tracking trends affecting the PT labor force.
Works to ensure the rest of the zoo is consistent in PT people practices.
Tracking annual hours to ensure part-time compliance.
Develop strategies to dynamically schedule all locations to ensure efficient operation and a positive visitor experience while limiting costs.
Forecast hiring needs, based on schedule needs.
Provides coaching and motivation and addresses any issues.
Leads full-time and part-time staff in day-to-day operations of all Visitor Experience locations (including parking, ticketing, membership, turnstiles, rentals, rides, Kanga Klimb aerial course, Visitor Communication Specialists, and Park Services).
Required to work one weekend day per week and some evenings to support park operations (on average 2 nights a week from October-January).
Desired Qualifications :
Knowledge, Skills, and Abilities :
Demonstrated understanding and acceptance of the Core Values and Behaviors of the Cincinnati Zoo & Botanical Garden. Lives these on a day-to-day basis, "Modeling the Way" for others.
Have a demonstrated affinity for the Mission of the Cincinnati Zoo & Botanical Garden.
Be timely and reliable in attendance and performance.
ability to work with diverse personalities; tactful; mature; flexible.
Working Conditions : Employment is contingent upon passing a drug & nicotine screen and background investigation . While performing the duties of the job, the incumbent is regularly required to stand and / or walk for significant amounts of time during the workday and have the manual dexterity to use computer mouse and keyboard.
The incumbent will be exposed to outside weather conditions and must be able to lift / move / carry up to 25 pounds without assistance, must possess a valid driver's license and be insurable to drive a Zoo vehicle, must have reliable transportation, must be able to work a schedule that includes evenings, weekends and holidays.
Consistently working one weekend day per week is required.
To Apply : Please attached a cover letter and resume to your online application.
We strive to be an organization that is diverse and reflects the fullness of society. With a strongly held value for an organizational culture characterized by inclusion and belonging, we are committed to equity in all we do.
We are especially interested in candidates who can contribute to our organization's diversity and who want to walk alongside us in our commitment to inclusion and equity.
We are a Ellequate Certified Leader in Workplace Equity. Non-traditional candidates of diverse backgrounds are not only welcomed, but highly encouraged to apply.
Last updated : 2024-05-10
Full Time
Lending & Credit
$50k-62k (estimate)
05/11/2024
05/15/2024
nsnaturalist.org
Seattle, WA
<25
Lending & Credit
The job skills required for Coordinator talent acquisition include Talent Acquisition, Scheduling, Onboarding, Attention to Detail, Leadership, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Coordinator talent acquisition. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Coordinator talent acquisition. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Coordinator talent acquisition positions, which can be used as a reference in future career path planning. As a Coordinator talent acquisition, it can be promoted into senior positions as a Recruiting Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Coordinator talent acquisition. You can explore the career advancement for a Coordinator talent acquisition below and select your interested title to get hiring information.