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FUNCTIONThe CDI Ticket Operations Manager will provide strategic and DBA leadership for all properties, staff, and products from a central location at Churchill Downs Racetrack. Assume the role as a point of contact for administration of each venue’s manifest, inventory, building of events, pricing, invoicing, online sales & fulfillment, and reporting. As a team member of the Ticket Operations department, ensure that the ticketing system is functioning for property needs for events, tickets, pricing, access control, online features, and reporting.
SPECIFIC DUTIES AND RESPONSIBILITIESTicketmaster
Ticket Operations:
EXPECTATIONS:
QUALIFICATION REQUIREMENTS:
To perform this job successfully, candidate must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.
SUPERVISORY RESPONSIBILITIES:This job does not have any supervisory responsibilities.
EDUCATION AND/OR EXPERIENCE: Bachelor’s degree (B.A.) from a four-year college, or equivalent combination of education and experience is preferred.
LANGUAGE SKILLSAbility to communicate effectively (oral & written) with all types of clients, co-workers, and the general public. Ability to communicate effectively under pressure and when working under a deadline.
REASONING ABILITY:Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret directions and technical diagrams.
PROBLEM SOLVING REQUIREMENTS:When dealing with prospects and clients, employee must show discretion when making recommendations regarding options and event details for a Churchill Downs Racetrack event.
MACHINE, TOOLS, EQUIPMENT: Computer, printer, calculator, copy and scanning machine, telephone, software packages, etc.
WORKING CONDITIONS:
This work is performed primarily in a business office setting within a sports and entertainment facility. Events often take place outside of traditional business hours, on weekends, and holidays. Some areas of the facility may be noisy and subject to changing weather conditions. Churchill Downs Racetrack spans 175 acres and more than 1.5 million square feet under roof with additional entertainment facilities not protected from weather conditions.
The ability to move swiftly throughout the facility and stand for long periods of time is necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of the position. As the nature of business demands change so, too, may the essential functions of this position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Full Time
$77k-109k (estimate)
04/24/2023
04/27/2024