Overview

Regional Office Manager

Salary $44,000 - $48,000 per year ( based on experience) Paid Time Off Benefits

Chrysalis Health is a leading provider of behavioral healthcare with over 25 years of experience serving clients, and we are excited to welcome both new graduates and experienced therapists to our team! As the Regional will oversee local offices admins, medical assistants and nurse practitioners.

Robust Benefits to meet all your needs:

• Health Insurance with employer contribution
• Dental Insurance
• Vision Insurance
• Legal Insurance
• Pet Insurance
• Life Insurance
• Voluntary GAP insurance
• Paid Time Off (PTO), including accrual every pay period and bonus opportunities.
• 401k with employer match.
• Professional growth opportunities, including progression into clinical management.

As the Regional Office Manager at Chrysalis Health, you will be an integral part of a team who provides individual and family therapy to a diverse population, including children, adolescents, adults, and families. The ROM will be required to visit Panhandle area offices.

Responsibilities:

• First-Class Front Desk: Be the welcoming face of our office, greeting visitors, clients, and families with warmth and professionalism. Answer incoming calls promptly and handle messages with finesse.
• Efficient Appointment Coordination: Take charge of scheduling initial and follow-up appointments for our psychiatrists and APRNs, ensuring seamless patient care.
• Meticulous Record Keeping: Maintain organized paperwork, filing systems, and records essential to our office procedures.
• Communication Hub: Manage incoming calls and messages promptly and courteously, reflecting our commitment to exceptional service.
• Billing Expertise: Take charge of psychiatric billing on a daily basis, ensuring accuracy and efficiency.
• Leadership Role: Direct and oversee other office staff, including administrative and medical assistants, as necessary.
• Office Operations Management: Ensure smooth office operations by overseeing equipment functionality, managing office supplies, and coordinating necessary permits and inspections.
• Team Coordination: Create and communicate employee schedules, working closely with prescribers and program directors to meet scheduling needs and ensure coordinated care.
• Customer Service Excellence: Demonstrate a service-oriented attitude in all interactions, whether in person, over the phone, or in writing.
• Adaptability: Thrive in a dynamic environment, effectively managing stressful situations and diverse individuals with empathy and professionalism.
• Team Player: Collaborate smoothly with colleagues, respecting management direction and fostering a positive team atmosphere.
• Professionalism: Represent Chrysalis Health with integrity and professionalism at all times, embodying our mission and values.
• Attention to Detail: Handle correspondence promptly and accurately, maintaining high standards of communication.
• Tech Savvy: Utilize HRIS systems proficiently for payroll and evaluations.
• Compliance Commitment: Stay up-to-date with training requirements and ensure compliance with all organizational policies and procedures.
• Collaborative Spirit: Work seamlessly with colleagues across departments, fostering a supportive and cooperative team environment.

• Streamlined Administrative Support: Collect, sort, and manage mail, faxes, and applications with precision. Take the lead on psychiatric billing and assist other departments with clerical tasks.

At Chrysalis Health, we value diversity, inclusively, and cultural competency, and we provide high-quality behavioral healthcare services to our clients. If you are passionate about helping individuals and families improve their mental health and well-being, we invite you to join our team and make a positive impact on the lives of our clients.

 Candidate Requirements:

• Compassionate, engaging, and have a strong desire to help others.
• High School Diploma or GED with a minimum of two-years administrative experience, preferably in a health care setting.
• Strong organizational skills.
• Ability to communicate with diverse individuals.
• Strong verbal and written skills.
• Provide documentation of a valid Florida driver’s license and maintain proof of insurance. Maintain a safe driving record with no more than 6 points on a motor vehicle report (MVR).

Chrysalis Health is an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. Chrysalis Health also prohibits bullying and harassment of applicants or employees based on any of these protected categories. Chrysalis Health is committed to maintaining a Drug-Free Working in compliance with all applicable state and federal laws. If you require accommodations under the Americans with Disabilities Act, please notify Chrysalis Health during the interview process.