WHO WE ARE

Christel House International (CHI) is a global education network serving more than 6,000 students from under-resourced communities in India, Jamaica, Mexico, South Africa, and the US (Indianapolis). Our vision is for our students to break the cycle of poverty. Our goal is that they will achieve upward economic mobility, become good citizens, and identify and realize their goals, dreams, and human potential. To achieve this goal, the Christel House model is holistic, purposefully integrating academics, leadership and character development, health & social services, and college & careers. In recognition of the critical role our students’ parents and caregivers play, Christel House provides intentional programming to support and partner with them. Students begin their Christel House journey as early as pre-Kindergarten (in some locations) and continue through high school. Once they graduate, Christel House alumni are actively supported in our College & Careers program for five years to best empower them to achieve their individual goals and aspirations.

WHAT WE BELIEVE

We are unwavering in the belief that our students’ potential is not limited by their experience with poverty. By providing them with the right interventions, connecting them to empowering opportunities, and intentionally developing their sense of agency and self-efficacy, we equip our students with the skills and knowledge to pursue and achieve their goals and aspirations. Christel House graduates are prepared to take a seat at the table of life.

WHAT YOU WILL DO

This role is responsible for specific projects related to administration of Christel House’s fundraising database (Raiser’s Edge, ETapestry, Financial Edge) particularly around data entry, and reporting and production of acknowledgement letters, receipts and mailings. This role also provides administrative support to the Development Team, including donor research and meeting briefs, as well administrative and calendar management support to the Sr. Vice President of Development. This role requires a high degree of autonomy and accuracy in executing these duties.

Key Duties & Responsibilities

Database administration

• Set up new constituents in Raiser’s Edge and update current records.
• Reviewing Luminate/Raiser’s Edge plug-in on daily basis for constituents to be processed into Raiser’s Edge.
• Process acknowledgment letters and tax receipts, including executing mail merge functions.
• Export customized reports and data requests for Development team.
• Export and refine mailing lists for appeals and mailings as needed for portfolios (Annual Fund, Major Gifts).
• Manage monthly reminders to US Development and Global Development teams for monthly reporting.
• Issue monthly actions reports to the Development Team to monitor donor outreach touchpoints.
• Run Weekly Fundraising Reporting for Development Team meetings.
• Conduct routine appeal analysis updates on performance, such as Friends and Family appeals.
• Issue pledge reminder letters.

Donor research

• Run Wealth ID screenings on prospective donors for frontline fundraisers.
• Research information for meeting briefs for Development Team to prepare for high stakes donor meetings.

Team Support

• Design PowerPoint presentations and graphical one-pagers.
• Provide administrative support to the team and calendaring support to the SVP, Development.

QUALIFICATIONS

• Bachelor's degree required.

• Two years minimum of database management experience.

• Proficiency in CRM systems and fundraising software. Knowledge of Raiser’s Edge is a plus.

• Two years minimum administrative experience in a professional office environment.

• Strong organizational, project management, and interpersonal skills.

• Excellent written and verbal communication skills.

• High attention to detail and accuracy.

• Ability to work collaboratively with cross-functional teams.

• Genuine passion for the mission of Christel House International and a commitment to positively impacting the lives of underserved children.

PROFESSIONAL COMPETENCIES

1. Ethics and Integrity

2. Interpersonal Effectiveness and Teamwork

3. Communication Skills

4. Devotion and Commitment

5. Technical application knowledge/competence

6. Planning and Organizing

7. Urgency and Quantity of Work Output

8. Problem-Solving, Innovation, and Creativity

9. Leadership/Decisiveness and Judgment

10. Work Product Excellence

The person in this role must live in Indianapolis where we are headquartered. Interested applicants should send their resume and cover letter by May 30.

Christel House is an equal opportunity employer. It is important to us that all staff members have a place of employment that is free of discrimination of all kinds and where staff can bring their authentic selves to work. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, veteran, or military status.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person