Chick-fil-A Director of Operations oversee the restaurant on the Front Counter and in the Kitchen. This full time position is a majority hands on role that is responsible for the restaurant's Food Cost, Labor Cost, and Performance results.

To be successful in their role, the Director of Operations should:

• Develop high caliber leaders rather than just train them.
• Maintain & Lead a staff of 80 people
• Clearly and Consistently communicate goals for performance
• Understand and maintain Chick-fil-A Standards in products, service, and environment
• Demonstrate personal leadership through Punctuality, Integrity, and Time Management
• Directly impact and influence restaurant financials through food cost and labor management
• Receive positive and negative feedback well from subordinates and superiors
• Have a proven track record of rallying a large team around long-term goals and performance metrics

Job Requirements:

• Must be able to work weekends consistently
• Must be able to work 45 hours per week
• Must be 18 years or older
• Must be able to communicate fluently and professionally in person, through writing, and electronically
• Generally Open Availability
• Must have a solid understanding of Technology systems
• Have 2 years of experience leading a team of more than 5 people

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.