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This position is a full time temp to perm opportunity.
Responsibilities:
Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
Maintains and updates customer information as necessary
Calmly attempts to resolve and de-escalate any issues
Escalates calls to supervisor when necessary and appropriate
Responds to requests for assistance and/or possible processing of credit card authorizations
Experience/Qualifications Required:
High School Diploma or GED required; college degree preferred
Customer service experience a plus
Phone-related customer service a major plus
Familiarity with Microsoft Windows, Word, and Excel applications.
WAT Innovations is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Job Type: Full-time
Pay: $23.00 per hour
Benefits:
Schedule:
Work Location: One location
Posted On: Thursday, November 10, 2022Full Time
$34k-43k (estimate)
05/11/2023
03/31/2024
The job skills required for Call Center Assistant include Customer Service, Call Center, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Assistant positions, which can be used as a reference in future career path planning. As a Call Center Assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Assistant. You can explore the career advancement for a Call Center Assistant below and select your interested title to get hiring information.