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About us:
Electri Comms is a creative branding and marketing firm dedicated to tailoring local new customer acquisition campaigns for nationally recognized companies around the country. The idea is simple; grow our client’s new customer baseline, create retentive customers through individualized attention, and add to the overall brand awareness of the client through professional teams.
We are looking for a Call Center Customer Service Agent that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Job Type: Full-time
Salary: $16.00- $26.00 per hour
Responsibilities:
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company's new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
High School Diploma or GED required; college degree preferred
Phone-related customer service a major plus
Bilingual language skills a plus
Full Time
$33k-42k (estimate)
05/15/2023
05/14/2024
The job skills required for Call Center Customer Service Agent include Customer Service, Call Center, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Customer Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Customer Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Customer Service Agent positions, which can be used as a reference in future career path planning. As a Call Center Customer Service Agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Customer Service Agent. You can explore the career advancement for a Call Center Customer Service Agent below and select your interested title to get hiring information.