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Call Center Supervisor
Ultimate LLC Houston, TX
$56k-75k (estimate)
Other | Wholesale 3 Weeks Ago
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Ultimate LLC is Hiring a Call Center Supervisor Near Houston, TX

Job Description

Ultimate Staffing is seeking a Call Center Supervisor in the SW Houston area. The Supervisor's role is responsible for supervising Customer Service Representatives in a professional manner.

Position details:

Salary Range: $18 to $20 *depending on qualifications and/or experience

Scheduled Shift: 9am-6pm *subject to change, hours may change to a later shift.

The ideal candidate should possess the qualities below:

  • Bilingual a plus, but not necessary
  • Excellent communication, both written and verbal
  • Ability to multitask
  • Ability to resolve issues in a professional manner
  • Ability to lead and motivate employees
  • Ability to work within a team
  • Able to resolve complaint calls
  • Strong leadership abilities
  • High school diploma or equivalent required

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

To apply please email your resume to kcoronado@ultimatestaffing.com

Job Summary

JOB TYPE

Other

INDUSTRY

Wholesale

SALARY

$56k-75k (estimate)

POST DATE

04/07/2024

EXPIRATION DATE

05/03/2024

WEBSITE

ultimategroup.uk.com

HEADQUARTERS

KEIGHLEY

SIZE

25 - 50

FOUNDED

2002

CEO

MARK JAMES NAISBITT

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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The job skills required for Call Center Supervisor include Call Center, Customer Service, Leadership, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Supervisor. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Call Center Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Supervisor job description and responsibilities

The Call Center Supervisor provides supervision and training to the call center staff.

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A Call Center Representative maintains customer databases, fields customer calls, and resolves problems.

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A Call Center Team Leader manages a team of call center employees at many levels.

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A Call Center Manager leads a staff of call center support agents.

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A Call Center Manager also recruits and trains new employees and tracks their productivity.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Supervisor jobs

An excellent call center supervisor must have customer service and supervisory experience.

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Exceptional Communication Skills.

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Excellent Problem-Solving Skills.

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Focus on Agent Engagement and Retention.

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Spend Five Minutes Reviewing Yesterday’s Calls.

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