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Program Assistant
$63k-79k (estimate)
Full Time 4 Weeks Ago
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Center for Alternative is Hiring a Remote Program Assistant

Job Title: Program Assistant


Job Summary:
The Program Assistant is an integral staff member of the Intensive Services Unit (ISU) team providing administrative, fiscal and billing support. The Program Assistant ensures the smooth and effective functioning of the team by working closely with the Team Leader, maintaining communication with the ISU team and providing support for the team’s administrative and billing responsibilities with flexibility, team spirits and good organizational skills.
The Intensive Services Unit initiative will implement innovative approaches to working with individuals who have been placed in the Supervised Release Program and experience more extensive needs and challenges that may impact daily functioning and overall program engagement. The ideal candidate for this position will work well as part of a team actively assisting all team members. The focus group of program participants manage challenges in mental health, substance use, employment, education, and medical health. The team promotes proactive, sustained engagement in the community as a catalyst to individual transformation by bridging participants to community partners and resources eager to support our participants in realizing their greatest potential.

Salary:
The salary for the Program Assistant position is $45,000 per year.

Shift Hours:
The Program Assistant position is full time from Monday through Friday 9am to 5pm.

Location Address:
4 West 125th Street New York, NY 10027.

Workplace Flexibility:
CASES offers various work arrangements, where possible for certain roles. The Program Assistant position is a hybrid.

What you will be doing:
  • Program Assistant will create monthly orders for client cellphones and maintain a positive relationship with phone vendors.
  • Receive and screen telephone calls and answer program inquiries via phone, email and mail.
  • Program Assistant will provide triage support and direct assistance to program participants as needed.
  • As assigned by program leadership, assist with the scheduled system of appointment reminders, to help ensure participants receive timely notification of upcoming supervision contacts and court appearances.
  • Program Assistant will perform data entry to enroll participants in Supervised Release, including legal information, demographic information, enter appointment attendance and other program information into the database as needed, ensuring accuracy.
  • Enter participant data into the database including pretrial supervision track, compliance with supervision appointments, re-arrest information, and case outcomes.
  • Complete and prepare for submission compliance documentation needed for the District Attorney’s Alternative Sentencing Office, judges, and the Criminal and Supreme Court Compliance and All-Purpose Parts.
  • Program Assistant will run demographic reports and retrieve other program data from databases for reporting purposes using excel pivot tables.
  • Complete database quality assurance audits to ensure program data is entered according to program standards and timeliness.
  • Provide specific administrative and program support to other members of Intensive Services Unit supervisory staff as needed, including scheduling meetings, assisting in set-up and preparation for special events, literature search, photocopying, and compiling materials.
  • Program Assistant will provide culturally competent services in accordance with CASES policies and practice, and
  • Complete any other duties as required by the Intensive Services Unit Team Leader and supervisory staff.
What we are looking for:
  • Associate degree or High School Diploma/HSE with 2-3 years' experience
  • Excellent organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Respect for confidentiality.
  • Strong interpersonal skills
  • Highly proficient in word processing and spreadsheet applications (MS Word, Excel), experience with PowerPoint; and
  • Must be a self-starter and able to work independently.
Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

  • Medical
  • Dental
  • Vision
  • Vacation and Paid Time Off – starting at 25 days off annually, Plus an additional summer selfcare day.
  • 12 Paid Holidays per year.
  • Our Workplace Flexibility Policy allows for various work arrangements, where possible. May be Fully onsite, Hybrid, Flexible, or Fully Remote see individual job descriptions work schedule details.
  • Retirement 403(b) Competitive matching up to 6%.
  • Employee Referral Program.
  • Visit www.cases.org/careers/ to learn more about benefits offered by the CASES.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.

Job Summary

JOB TYPE

Full Time

SALARY

$63k-79k (estimate)

POST DATE

03/27/2024

EXPIRATION DATE

04/02/2024

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The job skills required for Program Assistant include Scheduling, Attention to Detail, Written Communication, Data Entry, Organizational Skills, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Program Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Program Assistant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Program Assistant positions, which can be used as a reference in future career path planning. As a Program Assistant, it can be promoted into senior positions as an Administrative Assistant IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program Assistant. You can explore the career advancement for a Program Assistant below and select your interested title to get hiring information.

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