13 Call Center Representative Jobs in Raleigh, NC
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CC SOLUTIONS LIMITED is Hiring a Call Center Representative Near Raleigh, NC
We are looking for dedicated and enthusiastic individuals to join our team as Call Center Representatives in Raleigh. As a Call Center Representative, you will be the first point of contact for our customers, providing assistance, answering inquiries, and resolving issues with professionalism and efficiency.
Responsibilities:
- Answer incoming calls from patients and assist with inquiries or appointment scheduling
- Utilise phone etiquette to ensure professional and friendly interactions
- Communicate effectively with patients to address their needs and concerns
- Assist in resolving patient issues or escalating them as needed
- Collaborate with team members to ensure seamless operations
Skills:
- Previous experience in a call center or customer service role is preferred
- Strong problem-solving abilities and attention to detail
- Ability to multitask, prioritise, and manage time effectively
- Excellent communication skills to interact with patients and team members effectively
Join our team as a Call Center Representative and contribute to providing exceptional service to our patients.
Job Type: Full-time
Pay: From $40,766.00 per year
Benefits:
- 401(k)
- Life insurance
- Paid time off
- Parental leave
Schedule:
- Monday to Friday
Ability to Commute:
- Raleigh, NC 27615 (Preferred)
Work Location: In person
Job Summary
Full Time
$39k-50k (estimate)
05/01/2024
05/07/2024
goldballspinballs.com
Oklahoma City, OK
<25
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The job skills required for Call Center Representative include Customer Service, Call Center, Data Entry, Attention to Detail, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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