Catalyst is looking to fill an Entry-level Client Retention Representative position, and it is one of the most important roles in our company. Someone in this position would receive hands-on, individualized training in each division of the position. We have found that candidates that have worked in retail, restaurant, hospitality, or customer service based positions have an easy transition into this role. Candidates with these experiences have innate people skills and thrive in our fast paced environment.

Responsibilities:

After training is complete - Knowledge of all clients’ services that are offered

Learn customer service techniques

Provide each customer and client with excellent customer service

Build positive relationships with each client and customer

Meeting the needs of our clients with integrity

Understand marketing trends and the needs of our clients

Job Requirements:

1-2 years of customer service experience preferred

2 or 4 year college degree preferred not required

EXCELLENT communication skills

Ability to prioritize and execute with minimal supervision

Confident working independent as well as in a group setting

Leadership exposure or the desire to develop leadership skills

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Health insurance

Experience level:

• Under 1 year

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Ability to Commute:

• Sacramento, CA 95811 (Required)

Work Location: In person