88 Patient Service Representative (FT) Jobs in Cleveland, OH
Care Alliance Health Center is Hiring a Patient Service Representative (FT) Near Cleveland, OH
- Make a positive first impression with patients.
- Communicate with patients in a courteous manner.
- Answer incoming calls, determine nature of call, and refer the call to the appropriate person or take accurate message with date and time of call.
- Calmly handle and/or properly direct patient questions and complaints.
- Provide basic information about Care Alliance services, location and hours.
- Coordinate patient scheduling and flow throughout the day by providing accurate appointment management and updating records of scheduled patients.
- Schedule appointments in accordance with guidelines.
- Prepare forms/documents for patient to complete prior to scheduled visit.
- Adhere to the Same Day Walk-In Procedure.
- Verify and interview patients for necessary registration information to ensure it is correct and current.
- Assist patients in completing any forms.
- Inform patients of the company's payment policy; follow payment policy by collecting payment from patient at time of service.
- Follow and track appointments due to no-shows, cancellations and late arrivals.
- Call all patients that no-show for a visit and attempt to reschedule the appointment.
- Reconcile daily co-pays before leaving and complete deposit slip.
- Prior to the time of appointment, contact insurance companies to verify coverage and fee schedule and complete insurance breakdown accurately and completely.
- Ensure HIPAA compliance by maintaining patient confidentiality and security of medical records.
- High school diploma/GED required, Associate degree or vocational program completion preferred
- Minimum of 2 years providing patient services in a professional environment, experience working in a hospital, health center, or clinic environment with direct patient contact Preferred
- Experience working with people from various backgrounds
- Experience using an EHR, Epic preferred
- Excellent computer skills, Microsoft Office required
- A survey, not a test. There is no passing or failing.
- There is no such thing as a perfect result.
- Click on the link below or cut and paste it in your browser to complete:
Job Summary
Full Time
Ancillary Healthcare
$36k-45k (estimate)
07/21/2023
06/18/2024
carealliance.org
CLEVELAND, OH
25 - 50
1985
Private
FRANCIS A AFRAM-GYENING
<$5M
Ancillary Healthcare
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The job skills required for Patient Service Representative (FT) include Scheduling, Confidentiality, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative (FT) positions, which can be used as a reference in future career path planning. As a Patient Service Representative (FT), it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative (FT). You can explore the career advancement for a Patient Service Representative (FT) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.
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