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Overview:
At CanMonkey, we're revolutionizing the Vacation Rental industry with our innovative solutions and unmatched dedication to customer satisfaction. As a fast-growing startup, we're passionate about delivering exceptional service and building meaningful relationships with our clients. Join us as a Customer Service Sales Representative and be a part of our exciting journey towards success.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer service.
Duties:
- Handle incoming customer inquiries via phone, email, and chat
- Assist customers with product information, order placement, and order tracking
- Resolve customer complaints and issues in a professional and timely manner
- Provide accurate and efficient data entry of customer information
- Analyze customer needs and recommend appropriate products or services
- Conduct outbound calls to follow up with customers or provide additional information
- Utilize phone etiquette to ensure positive customer interactions
- Upsell products or services to increase sales revenue
Experience:
- Previous experience in a customer service role is preferred
- Excellent verbal and written communication skills in English
- Strong problem-solving skills and ability to think quickly on your feet
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry and computer skills
- Sales experience or ability to upsell products is desirable
Join our team as a Customer Service Representative and enjoy the following benefits:
- Competitive pay rate
- Comprehensive training program
- Opportunities for career advancement within the company
- Positive work environment with supportive team members
If you are passionate about delivering exceptional customer service and have the skills required for this role, we would love to hear from you. Apply now to join the CanMonkey team as a Customer Service Representative!
Job Type: Full-time
Pay: $40,000.00 - $42,000.00 per year
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: Hybrid remote in Tempe, AZ 85281
Full Time
$52k-68k (estimate)
03/27/2024
04/03/2024
canmonkey.com
Scottsdale, AZ
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Written Communication, Data Entry, Dedication, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.