Job Overview: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service. Your role will involve handling guest inquiries, check-ins, check-outs, and ensuring a positive guest experience. Responsibilities: - Greet and welcome guests in a warm and friendly manner - Register guests, assign rooms, and issue room keys - Provide information about hotel amenities, services, and local attractions - Handle guest inquiries and resolve any issues or complaints promptly - Maintain accurate guest records and handle cash transactions - Assist with reservations and manage room availability - Coordinate with other hotel departments to ensure guest satisfaction - Maintain a clean and organized front desk area Experience: - Previous experience in a front desk or customer service role preferred - Knowledge of hotel management systems is a plus - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to multitask and work in a fast-paced environment - Bilingual skills (English/Spanish) are an asset If you are passionate about providing exceptional guest service and have a strong attention to detail, we would love to hear from you. Join our team and contribute to creating memorable experiences for our guests. Note: This is a paid position.

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift

Work setting:

• In-person

Work Location: In person