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Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Front Desk Clerk/Night Auditor. As a Front Desk Clerk/Night Auditor, you will be responsible for providing exceptional guest service and ensuring the smooth operation of the front desk during the night shift. Responsibilities: - Greet guests in a friendly and professional manner, providing excellent customer service - Check-in and check-out guests, ensuring accuracy of information and resolving any issues or concerns - Handle guest inquiries and provide information about hotel facilities, services, and local attractions - Process payments and maintain accurate records of guest transactions - Assist with reservations and room assignments, ensuring accuracy and efficiency - Perform night audit duties, including reconciling daily transactions, preparing reports, and balancing accounts - Respond to guest requests and complaints in a timely and professional manner - Maintain a clean and organized front desk area Skills: - Strong hospitality management skills with a focus on delivering exceptional guest experiences - Knowledge of hotel operations and front desk procedures - Multilingual abilities are a plus, as we cater to diverse guests from around the world - Excellent communication skills, both verbal and written - Proficient in using phone systems and other office equipment - Bilingual skills (English/Spanish) preferred but not required - Ability to work independently with minimal supervision - Strong problem-solving skills and attention to detail This is an excellent opportunity for individuals looking to gain experience in the hospitality industry. We offer competitive pay rates and provide training to ensure your success in this role. If you are passionate about delivering outstanding customer service and enjoy working in a fast-paced environment, we would love to hear from you. Note: All positions at our company are paid positions.
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 8 – 32 per week
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Work Location: In person
Part Time
$26k-34k (estimate)
05/11/2024
05/25/2024
holidayinnatthecampus.com
<25
The job skills required for Front Desk/Night Auditor include Customer Service, Guest Service, Problem Solving, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk/Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk/Night Auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk/Night Auditor positions, which can be used as a reference in future career path planning. As a Front Desk/Night Auditor, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk/Night Auditor. You can explore the career advancement for a Front Desk/Night Auditor below and select your interested title to get hiring information.