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Cetera Financial Group, a prominent provider of industry-leading investment products and services to financial professionals nationwide. We are currently seeking a dedicated Workforce Management Specialist within our Service Organization to join our team and contribute to our commitment to delivering high-quality services. This multifaceted role contributes to enhancing overall service quality and customer satisfaction within our organization.
This is a unique opportunity to optimize productivity of the service center by assessing, analyzing, and reporting employee productivity at the individual, departmental and company level.
What you will do:
What you need to have:
The salary range for this role is $60,000 - $80,000, plus competitive performance-based bonus. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location. Compensation ranges may differ in differing locations due to cost of labor considerations.
#LI-Hybrid
Full Time
$97k-130k (estimate)
03/07/2024
05/06/2024
The job skills required for Workforce Management Specialist include Workforce Management, Scheduling, Call Center, Leadership, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Workforce Management Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Workforce Management Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Workforce Management Specialist positions, which can be used as a reference in future career path planning. As a Workforce Management Specialist, it can be promoted into senior positions as a Workforce Analytics Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Workforce Management Specialist. You can explore the career advancement for a Workforce Management Specialist below and select your interested title to get hiring information.