Do you want your voice heard and your actions to count. . Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s 10 largest financial institutions according to S&P Global. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable g...
Required Skills. Experience with the Workforce Management Tool. Excellent communication skills, both written and verbal. Excellent customer service skills. Ability to work and multi-task in a fast-paced environment. Excellent organizational, analytical and interpersonal skills. Calabrio Teleopti Preferred. Detail-oriented. Job Type: Full-time. Pay: $25.00 - $29.00 per hour. Expected hours: 40 per week. Benefits. 401(k) matching. Dental insurance....
About This Opportunity. As a Workforce Management Analyst, you will be responsible for creating long and short term forecasts for multiple business lines to ensure KPI’s can be met. The position will focus on engaging with managers and agents to drive KPI improvements across Orion’s business lines and providing insights into operational efficiencies to ensure excellent service delivery. As we continue to evolve and live our Orion values, we are l...
Forest Lawn has always attracted unique and exceptional individuals. those who aren’t satisfied with simply building a career, but want to go home at the end of the day knowing they’ve made a profound and positive difference in people’s lives. If this sounds like you, take a look at our job openings....We may have your next GREAT OPPORTUNITY. Compensation. Annual Minimum - Maximum. $90,000.00 - $115,000.00. Job Summary. As a member of the Informa...
Workforce Management Analyst. Closes 09/12/2024 at 5:00pm. Department: Digital Experience Center. Non-Exempt Range: N10D: $28.49 an hour to $42.75 an hour. Report To: VP Digital Experience Support. SUMMARY. With the goal of enhancing lives, fulfilling dreams and building communities this position is responsible for providing a great member and employee experience by the enhancement of contact center performance through control reporting, expandin...
Job Description. Job Description. Description. Conexon Connect, a new and quickly growing provider of fiber internet and phone services to rural customers across the country, is seeking to add to its Work Force Management team. We are looking to add a skilled and talented. Analyst. to help support our growth. If you have experience working in a contact center as part of a workforce management team, we would like to hear from you. Your experience ...
Do you want your voice heard and your actions to count. . Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a...
ROLE: WORKFORCE MANAGEMENT ANALYST. MUST BE LOCAL AND CAN GO FULLY ONSITE IN WHIPPANY, NJ. THIS IS A FULL-TIME/PERMANENT ROLE. NO THIRD PARTY RESUMES PLEASE. This role would be responsible in the data and reporting of Operations performance. This role will work with Excel, CRM, and other applications. The Workforce Management Analyst will work closely with the Program Managers and Supervisors to make sure business objectives are attained by optim...
Workforce Management Analyst - Permanent. 100% onsite in Whippany, NJ. We are looking for a Workforce Management Analyst who would be responsible for playing a central role in the data and reporting of Operations performance. This role will work with Excel, CRM, and other applications. The WFM Analyst will work closely with the Program Managers and Supervisors to make sure business objectives are attained by optimizing human resources. Main dutie...
Location(s) Dallas, Texas, McAllen, Texas Details Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s pr...
The Workforce Management Analyst is responsible for all aspects of workforce planning: Primarily Forecasting and capacity planning. Secondary scheduling, exception management, and intra-day management which includes monitoring queues, reallocating resources, making last minute schedule adjustments, and reforecasting call volumes. Forecasting –. Accurately forecast for multiple lines of business daily-yearly while maintaining a targeted variance. ...
Do you want your voice heard and your actions to count. Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a v...
