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Job Title :
Customer Care Representative
Department : Sales
Sales
Reports to :
Customer Service Manager
Status :
Full Time / Exempt / Salaried
Job Summary :
Legend Homes is actively seeking an experienced Customer Care Representative. They must be able to facilitate the completion of all warranty requests while maintaining a high level of customer satisfaction.
The Customer Care Representative is responsible for resolving customer issues after the closing of the home. This role will report directly to the Customer Care Manager.
This role is field based.
Duties / Responsibilities :
Required Skills / Abilities :
Education and Experience :
Physical Requirements / Working Conditions :
About Us
As one of the largest privately held real estate development and construction companies in Texas, The Camillo Family of Companies exists to open doors to greater opportunities for all people.
For more than 30 years, the Company has led the way in constructing premier communities featuring affordable homes and residences that maximize style, livability, and functional floorplan designs.
Camillo Companies is a vertically integrated operation consisting of four primary entities, including Retail (Legend Homes, Princeton Classic Homes, and Bella Vista Homes), Residences (Camillo Properties), Land Development (Academy Development), and Maintenance (LCI Services).
Through these operations, the Camillo Family of Companies has constructed more than 30,000 homes and residences in the Greater Houston, Dallas-Fort Worth, San Antonio, and Bryan-College Station areas, establishing a standard of exceptional customer service and attainability.
In 2007, the Company pioneered the single-family build-to-rent business, eventually leading to the 2012 launch of Camillo Properties, which builds, leases, and manages both new and recently constructed single-family homes, townhomes, and multi-family projects.
Beginning in 2023, the company plans to expand into new markets in and outside of Texas.
The Camillo Companies value a diverse and inclusive workplace. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, and veterans to apply.
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members regardless of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, pregnancy, parental status, military service, or other non-merit factor.
Please note this job description is not designed to cover or contain a comprehensive listing of all responsibilities or duties required.
Other assignments, projects, and duties may be required. #LegendCareers
PDN-9b000254-0414-42ff-825c-08e8819902b1
Last updated : 2024-03-08
Full Time
$93k-121k (estimate)
03/11/2024
04/10/2024
The job skills required for Customer care representative include Customer Service, Customer Care, Written Communication, Communicates Effectively, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care representative positions, which can be used as a reference in future career path planning. As a Customer care representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care representative. You can explore the career advancement for a Customer care representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.