You haven't searched anything yet.
Imagine having the opportunity to create a meaningful employment experience, one that meets your career goals and your desire to do socially responsible work. What type of organization would you choose?
For more than 100 years, Girl Scouts has helped girls develop the skills and confidence they need to succeed in every area of life. From the youngest Girl Scout to our graduating high school seniors, Girl Scouts of all backgrounds and abilities can be unapologetically themselves as they discover their strengths and rise to meet new challenges. Through our programming, girls are exposed to a vast array of educational topics such as the arts, entrepreneurship, the outdoors, STEM and more. In Girl Scouts, girls learn what it takes to be a leader. The leadership program for girls is based on the Girl Scout Leadership Experience model, which allows girls to discover a positive value system and a strong sense of self, connect with others, build healthy relationships, identify causes that are meaningful, and take action to make the world a better place.
The Customer Care Specialist receives initial customer inquiries, processes requests and resolves problems within framework of policies and procedures established by the Council, and documents the inquiries within the tracking system.
Essential Duties and Responsibilities include the following and other duties as assigned.
Qualifications:
Benefits: We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary and extensive benefits package and future growth opportunities within the company. Our current full time employee benefit package includes Health, Dental, Vision, HSA, FSA, STD, LTD, Life/AD&D, Educational Assistance, Commuter Benefits, Paid Time Off/Vacation, Paid Company Holidays, and more. Plus, we work to maintain the best possible environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.
Diversity, Equity, Inclusion and Belonging (DEIB) Statement: Girl Scouts of San Jacinto Council fosters belonging and respect for all girls. We empower all girls, volunteers and staff to fulfill their potential and make the world a better place. Our Girl Scout Promise drives us to provide diverse, equitable and inclusive experiences where all girls, volunteers and staff are confident they belong. We stand firm in these commitments and united by these ideals.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position primarily performs its duties indoors and is occasionally exposed to outdoors weather conditions and/or moving mechanical parts. The noise level in the work environment is usually moderate. Employee may be required to work from home in certain circumstances.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include heavy visual acuity (close vision, peripheral vision and ability to adjust focus) required to perform such activities as preparing and analyzing data and figures, using a computer and extensive reading and proofing. While performing the duties of this job, the employee is regularly required to talk or hear and use hands to finger and handle or feel. The employee is frequently required to sit, stand, walk and reach with hands or arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
Full Time
$44k-55k (estimate)
03/30/2024
05/29/2024
The job skills required for Customer Care Specialist (Hybrid) include Customer Service, Commitment, Customer Care, Leadership, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Specialist (Hybrid). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Specialist (Hybrid). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Specialist (Hybrid) positions, which can be used as a reference in future career path planning. As a Customer Care Specialist (Hybrid), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist (Hybrid). You can explore the career advancement for a Customer Care Specialist (Hybrid) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
01/14/2022: Sumter, SC
Assist directly or route customers to the appropriate personnel for assistance.
02/25/2022: Tuscaloosa, AL
Ensure to provide excellent customer service through phone, e-mail, chat, etc.
02/28/2022: Raleigh, NC
They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
01/07/2022: Buffalo, NY
As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
03/06/2022: Brownsville, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
12/17/2021: Milwaukee, WI
Aside from the skills, customer care specialists should also have emotional strength.
02/02/2022: Santa Maria, CA
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/17/2021: Boca Raton, FL
Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
03/13/2022: San Antonio, TX
Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
01/30/2022: Terre Haute, IN
Step 3: View the best colleges and universities for Customer Care Specialist.