41 Customer specialist Jobs in Houston, TX
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Dagen is Hiring a Customer specialist Near Houston, TX
Come work for a growing retail energy company. Lunch is paid for daily-up to $14.00 a day. Enjoy working with other team members in an environment where the employees really are valued.
Galleria area, Monday-Thursday in office, after trained WFH on Friday!
Primary Job Functions
- Provides excellent member service to all member / consumers in a courteous and professional manner by phone, which may include new member enrollment / connection, billing, payments, maintains fiscal viability (lockbox, online banking, phone and in-person service, deferred payment arrangements, switch holds, average billing set up, ACH drafts of bank accounts and credit cards, non-sufficient funds, disconnections, delinquencies (late penalties, notices, collections, write offs), and deposit (assessment and refund).
- Learn and understand contracts
- Work with commissions and sales teams
- Creates a smooth paper flow by reviewing all applications for service and maintaining files of supporting documents, keeping records necessary for all disconnects, account change updates, rate assignments and by ensuring that each new member has provided proper authorization for service and paid necessary fees and deposits.
Minimum Requirements
- Associate degree or equivalent combination of education and experience
- One to three years of work experience utility billing, customer service call center, or related experience
- Computer literacy with knowledge of Microsoft applications including Word, Excel, and Outlook.
- Have knowledge or ability to learn to use computerized utility customer information systems within the introductory period.
- Must have knowledge of spreadsheet programs and other computer related software and office equipment for the preparation of reports and instruction manuals.
- Ability to multi-task with attention to detail.
Preferred Requirements
- Associate degree with up to three years of customer call center experience in billing or related experience.
- Bilingual in Spanish preferred but not required
Last updated : 2024-04-29
Job Summary
Full Time
Restaurants & Catering Services
$40k-50k (estimate)
05/01/2024
05/07/2024
fortyclubinn.com
AITKIN, MN
25 - 50
1991
JERRY DAGEN
<$5M
Restaurants & Catering Services
Related Companies
The job skills required for Customer specialist include Customer Service, Call Center, Billing, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer specialist positions, which can be used as a reference in future career path planning. As a Customer specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer specialist. You can explore the career advancement for a Customer specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Specialist job description and responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
05/01/2022: El Paso, TX
Responding promptly to customer inquiries.
03/04/2022: Elyria, OH
Communicating with customers through various channels.
04/11/2022: Saint Cloud, MN
Acknowledging and resolving customer complaints.
02/20/2022: Los Angeles, CA
Knowing our products inside and out so that you can answer questions.
04/22/2022: Denver, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Specialist jobs
Communicate clearly with customers.
04/10/2022: Long Beach, CA
Give credence to customer complaints.
05/08/2022: Kingsport, TN
Understand The Needs Of The Business.
02/20/2022: Tallahassee, FL
Listen attentively and actively.
03/12/2022: Madison, WI
Make the customer feel comfortable.
03/03/2022: Schenectady, NY
Step 3: View the best colleges and universities for Customer Specialist.
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