Job No: 528651
Work type: Auxiliary
Categories: Excluded, Administrative, At-Will, Full Time, On-site (work in-person at business location)
About University Enterprises Corporation at CSUSB
(This is not a state position)
University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We're responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.
Position Summary
Full time, "non-exempt", benefited position.
Salary: $3,750-$4,750 per month
Location: San Bernardino
Department Summary:
University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We're responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. The Human Resources Department is responsible for all employment related activity for an average of 150 benefited employees and 650 additional part-time and intermittent employees. We process payroll for approximately 500 employees per semi-monthly pay period.
Work Schedule
40 hours per week. Monday-Friday from 8:00 am - 5:00 pm though some nights, weekend work may be required. Summer hours may vary.
First Review Deadline
This position will remain open until filled.
Typical Activities
Under direction and guidance of Human Resources Manager, typical benefit responsibilities include but are not limited to:

• Responsible for the overall employee benefits administration, including but not limited to medical, dental and vision plans, life and long-term disability insurance, CalPERS retirement, 457, COBRA, and other supplemental benefit programs. Processes employee enrollments, changes, and terminations. Maintains and updates plan documents as needed.
• Process enrollment documents and ensure accurate file feeds to benefit carriers
• Review and reconcile monthly billings from insurance providers for accuracy, resolve discrepancies with carriers, payroll, and the employees. Coordinate with insurance companies to resolve employee insurance issues
• Prepares complex monthly labor allocation of benefits through journals and uploads. Makes necessary adjustments by updating appropriate carrier, payroll, and accounting systems. Creates required requisition for invoicing as needed.
• With HR Manager, obtains and analyzes information on current benefit practices and new developments in benefit programs. Assists with recommendations on new policies and plans. Oversees medical contract renewals by working closely with broker.
• Processes life and supplemental life insurance claims by working with the insurance company and employee to submit appropriate documentation.
• Responds to benefit related inquiries from employees, candidates, and hiring managers
• Plans, organizes, and conducts annual open enrollments. Processes all open enrollment requests and update changes in carrier and payroll systems, namely Paylocity/BSWIFT. Oversees employee self-service systems and processes.
• Works with other HR Staff to complete employment separations, EDD disability and unemployment claims. Provides administration of COBRA. Works with HR staff to coordinate benefit coverage/deductions while on leaves of absence. Ensures strict compliance with all Federal and State requirements.
• Routinely and enthusiastically conducts new employee orientation of health and welfare benefits.
• Main point of contact for all retirees. Handles all benefit related processes for retirees.
• Updates and maintains electronic and hard copy employee benefit files. Oversees accuracy and maintenance of electronic storage systems and databases. Audits these systems.
• Audit PPACA compliance and 1095C forms
• Prepare employee data for actuarial assessments.
• Prepare fringe budgetary recommendations to Project Managers/ Directors, Research Administrators, and other qualified personnel.
• Process and monitor Educational Assistance program. (Direct payment to CSUSB and disbursements)
• Perform all duties and tasks in compliance with legal & regulatory requirements. Update/maintain benefit communications and processes as federal and state regulations change. Includes employment or personnel law, FMLA, ADA, HIPAA Privacy, Section 125, and COBRA regulations.

Other Human Resources responsibilities include but are not limited to:

• Administer Leaves of Absence programs (PDL, FMLA, CFRA, Jury Duty, Bereavement, military, personal leave, and all other mandated leave programs). Work with employees, supervisors, payroll, and governmental agencies to obtain and maintain required documentation, track leave progress and authorizations
• Serve as the primary point of contact on all matters related to the Workers' Compensation program. Administer the Workers' Compensation claim lifecycle, by creating files, reporting injuries timely and accurately to the carrier, monitoring and following up on changes in employee status, maintaining case documentation, and keeping in contact with employees as needed. Assist employees with the filing of claims, interface with medical providers and third-party administrator of workers' compensation program. Collaborate with third-party counsel to strategize on case management as appropriate. Represent UEC at depositions and hearings on occasion. Analyze medical work restrictions, make recommendations to return the injured employee back to employment. Provide recommendations and implement strategies to reduce Workers' Compensation costs. Complete OSHA regulatory reporting.
• With guidance from HR Manager, review, and initiate requests for Reasonable Accommodations. Engage with employee in the interactive process for medical accommodations. Coordinate requests with employee, supervisor, medical providers, and HR Manager
• Assist HR Manager with regulatory reporting (AAP, EEO1, Vets 4200, CA Pay Data) and other reports as needed.
• Coordinates the summer schedule voting process
• Collaborate with other HR Staff on process improvement projects, employee recognition programs, and Employee Handbook updates.
• All other duties as assigned

Minimum Qualifications

• Education: Bachelor's degree in human resources or business administration. Work experience may substitute for education on a year-to-year basis
• Experience: 2-5 years' experience in human resources, two (2) years progressive experience in benefit and leave administration.
• Additional Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Has knowledge, skills and abilities needed to analyze and determine how the benefit plans are developed and administered in the most efficient manner.
  • Has knowledge on HRIS/Payroll systems and technology that support benefit plans.
  • Advanced skills with Microsoft Office Suite, with extensive use of Excel.
  • Demonstrates in-depth knowledge of federal and state legislation as related to benefits, workers' compensation, leave management, reasonable accommodations, and payroll.
  Understands how changes to these will affect outcomes, operations, and business objectives.
  
  • Knowledge of Internal Revenue Service codes and legal guidelines pertaining to benefit programs; knowledge of benefit plans, insurance carriers, and other aspects of health and welfare coverage; knowledge of life and supplemental life insurance policies and their administration; ability to interpret policies and plan documents
  • Experience with basic accounting and payroll principals and complex billing reconciliation.
  • Ability to establish and maintain effective working relationships with others
  • Ability to perform arithmetic and statistical operations to calculate ratios, fractions, percentages, and averages
  • Ability to establish and maintain priorities and carry out assignments with minimal supervision. Ability to complete work despite constant interruptions in workflow and changing priorities.
  • Ability to promote and implement changes to current practices and processes.
  • Ability to maintain flexibility and quickly address changing priorities.
  • Strong written, oral, presentation, facilitation, and interpersonal communication skills.
  • Ability to communicate effectively across all levels of the organization.
  • Strong analytical, problem solving, critical thinking, and organizational skills.
  • Ability to provide excellent service with integrity.

Preferred Qualifications

• Three (3) years of experience with advanced benefit administration in a large complex organization.
• Experience working for a large, public university within an auxiliary or self-support operation
• Experience with Paylocity and BSWIFT.

Benefits Include:

• Medical, Dental, Vision, Flex Cash option
• CalPERS Retirement and CalPers 457
• Group Term Life/ Accidental Death & Dismemberment (AD&D)
• Holidays & Personal Holiday
• Vacation and Sick pay accruals
• Educational Assistance Benefit is based on availability of funding.
• Workers' Compensation, Unemployment Insurance, State Disability Insurance

EQUAL OPPORTUNITY EMPLOYER
University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.
To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm.
As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589.
EEO AA Policy Statement
Employment of Individuals with Disabilities and Protected Veterans
Supplemental Information
UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.