We are seeking a highly organized and adaptable Administrative Scheduler to join our team. This pivotal role involves managing schedules for in-home caregiving services while providing essential administrative support to ensure the smooth operation of our office. The ideal candidate will possess exceptional professionalism, a deep understanding of in-home caregiving services, flexibility to handle sudden changes, and the ability to step in as a fill-in caregiver in emergency situations.

Role and Responsibilities (75% Scheduling & 25% Administrative Support)

• Scheduling:
• Coordinate schedules for in-home caregiving services, ensuring optimal coverage for clients.
• Schedule caregiver assignments based on client needs, caregiver availability, and geographic location.
• Interact with clients and their families with professionalism, empathy, and respect.
• Communicate effectively with clients to understand their needs and preferences, ensuring a high level of satisfaction with our services.
• Support with on-call after hours services, one week per month
• Be prepared to step in as a fill-in caregiver for clients in the event of caregiver shortages or emergencies. Provide compassionate care and support to clients, ensuring their safety and well-being at all times.
• Administrative Support:
• Assist in administrative tasks such as answering phones, responding to emails, and maintaining client records.
• Generate and maintain accurate documentation related to scheduling, client information, and caregiver assignments.
• Collaborate with the office team to streamline processes and improve efficiency.

Experience Level & Qualifications

• Minimum of one year experience scheduling in a healthcare environment.
• Proven experience in administrative roles, preferably in the healthcare or caregiving sector.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues.
• Knowledge of in-home caregiving services and a willingness to learn and adapt to evolving industry standards.
• Flexibility to work variable hours and handle sudden changes in schedule or workload.
• High school diploma or equivalent; additional certification or training in healthcare administration is a plus

Computer Skills

• Intermediate to advanced computer skills (Word, Excel, and PowerPoint) preferred.
• Ability to read computer generated reports preferred.

Work Environment:

• The job is performed in a traditional office environment with occasional assistance required in the home of clients to provide hands-on care as a last minute substitute.

If you are passionate about making a difference in the lives of others and thrive in a dynamic, fast-paced environment, we encourage you to apply for the Administrative Scheduler position. We offer competitive compensation, opportunities for professional development, and a supportive work environment where your contributions are valued and recognized.

Job Type: Full-time

Pay: $19.50 - $21.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off
• Referral program

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Overnight shift
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Caregiving: 1 year (Required)

License/Certification:

• Driver's License (Required)
• HCA (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person