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The Customer Service Representative is responsible for the Customer Experience in the retail showroom of the DCs, including order fulfillment activities by walk-in customers and through online orders. This role will be responsible for ensuring orders are processed and fulfilled with excellent customer service, in partnership with our sales and operations colleagues, with a primary focus on assisting all customers - internal and external - in a friendly and expeditious manner and educating customers on alternative solutions/materials as required.
Contribution
Facilitates quick, customer centric response to daily demands for retail and online order fulfillment, in support of company initiatives. Provide best-in-class customer service, as a clear differentiator from our competitors.
Key Responsibilities
WORKING CONDITIONS
WHAT WE OFFER:
Caesarstone is proud to provide employees with a comprehensive and attractive benefits program which includes the following:
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Caesarstone US expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Caesarstone US employees to perform their expected job duties is absolutely not tolerated.
We are committed to fostering an inclusive and accessible environment. Caesarstone is an equal opportunity employer committed to diversity and inclusion and welcomes and encourages applications from people with disabilities.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Location website:Full Time
Wholesale
$44k-56k (estimate)
05/13/2024
05/17/2024
caesarstoneus.com
CHARLOTTE, NC
1,000 - 3,000
1987
DON SANDERS
$10M - $50M
Wholesale
Caesarstone is the original quartz surface manufacturer. The company is headquartered in Charlotte, North Carolina with divisions in Los Angeles, CA; San Francisco, CA; Seattle; WA; Denver, CO; Dallas, TX; Houston, TX; St. Louis, MO; Miami, FL; Atlanta, GA; Boston, MA; Philadelphia, PA; Charlotte, NC; and New York, NY. We also have stone suppliers across the country to serve our customers nationwide. With a continuous proactive approach to producing over 40 innovative colors and textures Caesarstone consistently provides a premium quartz surface with remarkable style and endurance - complement...ing a design application, from classic to contemporary. Nonporous, stain, scratch and heat resistant and backed by a residential lifetime warranty, Caesarstone is the ideal surface for kitchens, vanities and more. Caesarstone has earned the respected Good Housekeeping Seal from Good Housekeeping Research Institute in addition to ISO 14001 (environmental management system), ISO 9001 (quality management standard) and NSF (public health and safety) certification. Caesarstone was also the exclusive surface of project7ten, one of the few Platinum LEED homes in the country. For more information please visit: www.caesarstoneus.com or call 1-877-9QUARTZ
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The job skills required for Customer Service Representative (Sun Valley, CA) include Customer Service, Scheduling, Troubleshooting, Data Entry, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Sun Valley, CA). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Sun Valley, CA). Select any job title you are interested in and start to search job requirements.
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