Customer Service Team Member APPLY NOW

Austin, TX 78758 Full time Bryan Anthonys is a locally owned and operated company that prides itself on hiring those that are kind, hard working, team oriented, and likes to have fun.

We are currently looking for a full time customer service representative in our Austin office to start immediately.

Core Responsibilities :

Responsible for acting as a liaison between our customers and Bryan Anthonys. These responsibilities include, but not limited to, assisting with customer orders, answering customer questions thoughtfully, editing and cancelling orders, package tracking and all other inquiries.

Other Responsibilities include :

• Maintaining analytics through spreadsheets
• Receiving and Processing Returns
• Checking and Packing special orders
• Answer questions on Bryan Anthonys product line.
• Work with the leadership team to stay updated on product knowledge and new product releases.

Support special projects as needed throughout the year.

Qualifications :

• Detail Oriented with the ability to multitask
• Strong computer skills
• Proficient in Google Sheets / Docs
• Knowledge of applications such as Gorgias, Shopify, Slack and ShipStation preferred but not required
• Ability to work in the office

Comfortable in a warehouse environment

Benefits :

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k

Please email resumes to Stacey McKee at smckee@bryananthonys.com

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Last updated : 2024-04-23