Operations Engineer- Electrical

POSITION CONCEPT

The Operations Engineer is responsible for establishing a high standard of service to all customers by maintaining and improving the reliability of the electrical distribution system within the service area, and for the utilization of sound engineering practices to determine the most efficient, cost-effective engineering design to serve Customer needs.

PRIMARY DUTIES AND RESPONSIBILITIES

Work with assigned Account Managers, Customer Experience, System Service, large commercial and industrial accounts, along with residential customers to address issues and needs to help resolve customer complaints. Assist with claim investigations as needed. Respond to customer complaints filed with the Florida Public Service Commission and all other customer complaints in allotted timeframe. 40%

Ensure the existing electrical distribution system meets the operating standards and Safe Work Practices by monitoring system performance.

Ensure that future electrical system expansion will accommodate load growth by: communicating with System Planning about future development and load additions, having direct involvement in major load additions and projects of unusual nature such as relay service, cogeneration, etc., monitoring the service area construction program, meeting with customers, developers, architects, engineers, contractors, electricians, other utilities, governmental agencies and other departments for job planning and coordination as required.

Maintain circuit protection/coordination within the service area by: reviewing coordination of each circuit as suggested by System Reliability, coordinating new circuits & circuits that change configurations, monitoring OCR performance and implementing circuit corrective action as appropriate; providing fusing analysis and recommendations to the field technicians as needed.

Maintain service area VAR flow levels. Optimize load balancing on circuits as needed.

Maintain service area VAR flow levels. Optimize load balancing on circuits as needed.

Provide technical assistance to System Service, Substation Operations & CSA line department. Communicate circuit priorities for the Firm Load Curtailment and Energy Delivery System Restoration Plans. Assist with prioritizing customer storm restoration.

Maintain system reliability through installations of reliability equipment (ACR and Trip Savers). Perform line patrols and infrared equipment inspections.

RELATIONSHIPS

Key Internal: ED management, all Energy Delivery departments within the Company and various other departments outside of Energy Delivery.

Key External: Customers, developers, contractors, architects, engineers, electricians, other utilities, governmental agencies, and other parties outside client

QUALIFICATIONS

Education

Required: Bachelor of Science degree in Engineering from an ABET accredited university

Preferred: Bachelor of Science degree in Electrical Engineering from an ABET accredited university.

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person