50 Customer Service (Call Center) Representative Jobs in Annapolis, MD
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BrightKey is Hiring a Customer Service (Call Center) Representative Near Annapolis, MD
A new angle on customer service
Customer service has gone way beyond answering phones. The BrightKey Call Center is filled with professionals who handle customer inquiries and order processing, by phone, email, and web chat.
We hope you will want to be a part of the excitement and endless opportunities for future growth with BrightKey, Inc.
Current openings are for Full-Time Customer Service Call Center Professionals. Candidates must be energetic and detail-oriented with a friendly, professional demeanor and clear speaking voice.
The position will require all Customer Call Service Call Center Professionals to work onsite at our office. Monday - Friday (8:30 p.m. - 5:00 p.m. additional shifts with evening hours are available.
Responsibilities include:
• Provide customer service support to our various clients' customers
• Answering heavy inbound calls and assisting the caller in whatever capacity necessary• Assisting customers with multiple orders, shipping, taxes, and completing /placing orders
• Provide membership support by updating membership information, membership benefits, canceling memberships as requested
• Answering general customer questions and doing required research if necessary.
Requirements
• Call Center experience is preferred
• Must possess excellent oral and written communication skills.
• Strong grammar and spelling are highly needed in this position.
• Must be dependable and organized with the mindset of a team player.
• Must have strong attention to detail and be able to take accurate notes as needed
• MS Word, Excel, and Outlook
Starting pay is $19/HR. no remote must be able to come into the office 5 days a week.
This position is an on-site position in Annapolis Junction, MD 20701:
We are an equal-opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. BrightKey has an Employment Equity Policy and we welcome applications from all races and origins.
Job Summary
Full Time
Business Services
$39k-49k (estimate)
04/05/2023
04/26/2024
brightkey.net
YUCAIPA, CA
100 - 200
1988
JOSEPH JACOBSON
$10M - $50M
Business Services
Related Companies
About BrightKey
You can call on us for any of a wide range of solutions from call center services to mailing campaigns or turn to us as your full-service turnkey partner to handle any aspect of your business start-to-finish. Whether you use one of our three state-of-the-art facilities or bring us in for an on-site project, we work as a seamless extension of your team. We specialize in publication, subscription, meeting registration and membership programs.
The job skills required for Customer Service (Call Center) Representative include Customer Service, Call Center, Planning, Futures, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service (Call Center) Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service (Call Center) Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service (Call Center) Representative positions, which can be used as a reference in future career path planning. As a Customer Service (Call Center) Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service (Call Center) Representative. You can explore the career advancement for a Customer Service (Call Center) Representative below and select your interested title to get hiring information.
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