As a Customer Service Specialist, you will be at the forefront of delivering exceptional customer service to our valued clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their needs are met with efficiency and professionalism.

Customer Service Specialist Qualifications:

• Superior verbal & written communication skill-sets
• Possess exceptional client association and interaction capabilities
• Upbeat & outgoing mindset with positive energy
• Interacts successfully with individuals and also teams
• Maintains fruitful customer connections
• Prior customer service or sales experience
• Interacts successfully along with all amounts of management as well as staff members
• Team player
• High school diploma or equivalent
• 1 year prior sales coordination or customer support experience
• Applicants must be currently authorized to work in the United States

Customer Service Specialist Tasks & Duties

• Uphold our customer connect initiative
• Train/retrain on standard operating procedure
• Give feedback to account managers
• Process customer surveys
• Specific customer PO processing
• Analyze customer needs and provide appropriate solutions
• Handle customer inquiries, complaints, and escalations in a professional manner
• Maintain accurate and detailed records of customer interactions
• Other tasks & duties as assigned

In order to apply, please submit an up-to-date resumé or profile.

Job Types: Full-time, Part-time

Pay: $18.84 - $23.48 per hour

Benefits:

• 401(k)
• Health insurance
• On-the-job training

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Work Location: In person