Breads Bakery is seeking enthusiastic, dynamic individuals who are passionate about coffee to join our team team which most notibly include our Bryant Park Kiosk and our location in NYU Langone. Breads Bakery is a New York bakery dedicated to producing handmade breads and pastries using traditional baking techniques and providing our guests with an unforgettable experience. We believe that a guest's first impression of our bakery should be accompanied by a familiar and warm welcome, and we're looking for just the right person to do it. The ideal applicant is autonomous, incredibly reliable, fun, and adaptable. 

Responsibilities & Expectations:

• Recognize the importance of providing extraordinary hospitality and exemplify this in interactions with customers, vendors, and coworkers alike.
• Commit to creating consistent, high quality coffee, espresso, and tea drinks following the appropriate preparation methods as instructed- communicating to your superiors when there are concerns that these expectations are not met.
• Assist in all fundamental levels of the guest experience from answering product questions to point of sale.
• Develop and strengthen relationships with our guests and community through genuine hospitality and personable service. 
• Ensure proper inventory and quality are maintained- recognizing that every day presents varying needs and adjusting workflow to meet these needs.
• Ability to work independently as needed and to communicate with the necessary individuals to ensure daily operations are running smoothly, requests for information and/or tasks are completed punctually and any feedback, ideas for improvement, concerns and/or items of note are shared proactively.
• Assist with administrative tasks, client communication, event coordination, and related responsibilities as needed. 
• Maintain a clean, safe, and aesthetically pleasing space in accordance with operations and sanitation guidelines.
• Follow tasks as instructed by direct managers and shift supervisors, ensuring responsibilities are met and, when possible, exceeded.
• Assist at other Breads Bakery locations as needed; ability to adjust and adapt gracefully to unexpected changes.
• Govern service recovery as needed with professionalism and sincerity.
• Foster a positive work environment and commitment to Breads Bakery’s values.

Skills & Requirements:

• Professional experience in customer service or relevant role.
• Background in hospitality and/or the food & beverage industry, preferred but not required.
• Commitment to providing exceptional service and genuine experiences.
• Ability to anticipate guests’ needs and maintain attentiveness to the moving parts and interactions through each day. 
• Remarkable communication and interpersonal skills, strong problem-solving aptitude, and ability to multitask.
• Ability to work holidays and weekends.
• Ability to work on your feet for a full shift and lift 50 lbs during the shift.
• Previous barista and/or bartending experience is advantageous. 
• NYC Food Handlers Certification required- anticipated receipt of card acceptable. If an applicant does not have their certification or the anticipated receipt of their certification, the applicant must agree to obtain certification within the first three months of employment if hired. 

• $16.50-20/hour a share of pooled tips
• Medical, dental, vision and life insurance available following waiting period 
• Paid time off package
• Access to PLUM, commuter, financial wellness, fitness benefits, pet insurance, and more
• 50%-75% Store discount