HR strategy implementation 

• Support the HR Manager to implement the HR strategy for the consulting team, including driving change initiatives to build engagement; developing and drafting key people policies (e.g. on flexibility, parental leave, wellbeing support) and supporting general projects across a range of people topics 

Case Management / employee support 

• Support staff and leaders in navigating BCG policies and procedures spanning the employee lifecycle

• Manage workplace relations and wellbeing issues through to resolution; engaging key stakeholders to ensure support to employees and leaders

• Managing employee requests for parental leave, flexible work arrangements, leave of absence and other longer term leave requests. Responsibilities include support for employees in navigating requests, managing senior stakeholder alignment and approvals, as well as tracking/monitoring uptake and periodic reviews 

• Maintain up-to-date knowledge of current legislative frameworks to support advice and recommended actions in managing issues as they arise 

• Partnering with the business to provide creative people solutions across the people function to meet the nuanced and dynamic needs of our consulting teams 

• Maintain data and reporting on return to work, issue management, illness 

Health & Safety 

• Support for employees to ensure accessibility at work 

• Management of ergonomic adjustments and broader adjustments related to mental health 

• Where relevant, management of workers compensation claims 

General HR Responsibilities 

• Managing the departure process for consulting staff who have resigned from BCG – including first point of contact for exit discussions, aligning on last date, reporting on departure trends 

• Act as key liaison point for MDP departures, navigating the local and global teams to ensure a smooth and positive departure process

• Providing HR metrics. This may include diversity and inclusion analysis, uptake of flexible working, return on investment of training, themes and trends on topics and initiatives as required 

• Other HR projects as assigned 

Employee engagement 

• Where required, assisting with analysis, insights, recommendations, action planning and presentations for senior leadership and staff engagement sessions 

• Presenting and engaging on various HR topics during our New Hire consulting foundations program. 

• Collaborating with various diversity and inclusion pillars to foster an inclusive environment for staff 

Contract Management 

• Manage the senior advisor contract process 

• Provide advice to leaders on the most appropriate resourcing solutions for short-term needs 

• Compile data and pull together materials for bi-annual senior advisor review meeting 

HRIS management - Workday 

• Ensure data integrity of the Workday system, data entry of HR processes, approvals and reporting 

• Act as a superuser to support the local HR team in ensuring the system is implemented, troubleshoot issues that arise and support enhancements to fit the needs of the business on an ongoing basis 

• Continue to rollout updates and ensure communication on these flow through to the ANZ team

Qualifications 

• Tertiary qualifications in Human Resources or related field 

Experience 

• Demonstrated prior experience in a similar generalist type role, preferably in a fast-paced professional services environment 

• Strong administration skills

• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Experience in database maintenance an advantage 

• WorkDay experience advantageous 

Personal capabilities 

• Strong interpersonal and communication skills – written and verbal 

• Displays a high level of professional conduct, can establish trust and maintain confidentiality.

• Ability to work autonomously 

• Resourcefulness and responsiveness 

• Organisation and prioritisation skills, with the ability to plan ahead 

• Strong attention to detail and accuracy 

• High level of integrity and a proven ability to generate trust 

• A desire and willingness to be flexible, responsive and provide outstanding service