About

Our work environment includes:

• Relaxed atmosphere

Responsibilities:
- Provide exceptional customer service by assisting customers with their inquiries and concerns
- Answer incoming calls and respond to customer emails in a timely and professional manner
- Maintain customer records and update information as needed
- Collaborate with other departments to resolve customer issues and ensure customer satisfaction
- Utilize automotive diagnostics and mechanical knowledge to provide technical support to customers
- Assist with tire service, air brake, and diesel engine repair inquiries
- Upsell products and services to customers to maximize sales opportunities

Requirements:
- Previous experience in customer service or a related field is preferred
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities and attention to detail
- Proficient computer skills, including knowledge of MS Office Suite
- Ability to multitask and prioritize tasks effectively
- Knowledge of automotive repair and maintenance is a plus
- Ability to work in a fast-paced environment while maintaining a positive attitude

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $700.00 - $900.00 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

Work Location: In person