• Supports/ executes benefits administration, including the annual benefits open enrollment process, claims resolution, distribution of annual employees notices as required, and benefits reporting requirements.
• Supports hiring managers with recruitment strategies and coordinates the screening, interviewing, and on-boarding processes to hire qualified individuals.
• Assists management in the development of solutions through cultural and process perspective organizational development.
• Resolves employee relations issues through a systematic approach. Counsels employees and managers concerning work-related problems, conducts exit interviews, provides feedback to management.
• Conducts new-employee orientations and administers pre-employment tests & reference checks
• Performs data entry of all employee lifecycle transactions (new hire, promotions, transfers, and terminations, etc.).
• Maintains human resource information system records and compiles reports from the database as needed.
• Performs internal audits of HR forms as directed.
• Demonstrates and encourages a cooperative and congenial working relationship between others, within and outside the company.
• Conducts research, analyzes data, and completes special projects and additional duties as assigned.
• As needed, manages the coordination of employee events at the Corporate location, including employee meetings, lunches, activities, etc.

Position Requirements:

• Associate’s or Bachelor’s (preferred) degree with emphasis in Business Administration or Human Resources Management preferred or equivalent work experience.
• Proficiency with HRIS software
• Exceptional written and oral communications skills
• Customer-focused attitude, with high level of professionalism and discretion and proven ability to maintain confidentiality of sensitive information.
• Flexibility and willingness to put in the extra effort when necessary to meet company priorities
• Sound judgment and problem-solving skills and ability to demonstrate critical-thinking skills.
• Inclination to think independently and work proactively with a sense of urgency and ownership.
• Proficient with Microsoft Office Suite including Excel, Outlook, and Word.
• Ability to work under pressure, in a dynamic environment and manage deadlines and high volumes
• Experience developing presentations, generating reports, and recommendations to management teams.
• Previous experience supporting various cultures, professions, and educational backgrounds and managing relationships effectively with a variety of levels of staff.
• Ability to positively interact and collaborate in a team environment.
• Demonstrated time management skills; ability to handle multiple tasks/projects simultaneously.
• Attention to detail, accurate data entry and excellent proofing capability.
• Strong verbal and written communication skills.

Personal Attributes

Interpersonal Communication- Navigate and relate with all levels of the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Integrity and Trust-Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidence; admits mistakes; does not misrepresent him/herself for personal gain.

Team Building-Creates unity and productivity of team under management; team members state that they feel part of a high-performing team; is able to improve performance and motivate to excellence; develops team building and team motivating activities

Presentation Skills-Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization, commands attention and can manage group processes during the presentation; can change tactics midstream when something isn’t working.

Internal Partnering-Relating to peers on a personal level; cooperating with peers; joint problem solving; responding to accolades; handling peer conflict.