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General Manager Job Responsibilities
Recruit, train, and supervise retail staff
Set sales targets and motivate staff to meet those goals
Lead staff meetings to ensure all associates stay informed
Manage store budgets and maintain financial records
Oversee stock levels and order new items when required
Address customer complaints and issues in a professional, timely manner
Handle staff conflicts, complaints, and problems
Collaborate with marketing to prepare various promotional materials and in-store displays
Ensure compliance with various health and safety regulations
General Manager Requirements and Qualifications
Experience working in an optical environment, ideally in a supervisory role
Excellent interpersonal skills
Customer service mindset
Confidence in leading and directing a team of associates
Strong organizational and time management skills
Strong leadership, management, team building, and problem-solving abilities
Capability to thrive in a fast-paced and oftentimes high-pressure environment
Quantitative and analytical knowledge to properly manage cash and financial records • Understanding of basic business management functions
Enthusiasm and a positive attitude
Minimum of a high school diploma. Associate's or bachelor's degrees preferred
Proven competencies in effective communication and management
Full Time
Retail
$73k-105k (estimate)
01/04/2024
04/29/2024
bigcityoptical.com
CHICAGO, IL
50 - 100
2015
<$5M
Retail
Big City Optical is a Chicago based eye care boutique with multiple locations in Lakeview, East Lakeview, Andersonville, Pilsen, and Wilmette. Our team is passionate in providing quality eye care and products that are easy to understand so that clients understand what they are purchasing. We accomplish this goal by providing our clients experienced optometrists that include specialties like Vision Therapy and Low Vision. We simplify the frame selection process by curating our offering to only include contemporary current trends. Our team thrives on providing exceptional service and an amazing ...selection of prescription glasses and sunglasses.
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