You haven't searched anything yet.
Our success is a result of the diversity of the Big Ass Fans team. Are you seeking an opportunity to work with extraordinary people with an entrepreneurial spirit? Do you have something that sets you apart from the rest? With a bias for action, we want you to #livelifebigass and bring the next great BAF product to market. From our customers to our employees, we are passionate about what we can accomplish together. If this sounds exciting to you, you might be exactly what we need on our team.
Big Ass Fans staffs a team of highly trained technicians that support our customers and installers with all of their technical needs. This specific role is based out of our Corporate Headquarters and provides technical support via phone and email. The ideal candidate is passionate about providing exceptional customer experiences in a fun and engaging environment.
Responsibilities
Requirements
Why live life Big Ass?You’re not just a member of the Big Ass Fans team; it’s BIGGER than us. We are a Madison Industries company - one of the largest and most successful privately held companies in the world. Madison Industries has fostered and built exceptional companies that are essential to our collective health and well-being. Come join us as we build something truly remarkable!You want benefits? We’ve got your health insurance, life insurance, 401(k) and more. You want Big Ass Benefits? Join us in the cantina for a catered lunch followed by a game of Ping-Pong, Pool or Cornhole. Did we meet our daily goals today? Let’s open the beer fridge and play a game of pool! Don’t forget to attend the latest BAF-sponsored social outing.Big Ass Fans, a perennial honoree among “Best Places to Work” offers employees competitive pay and a challenging and rewarding work environment!
Why haven’t you applied yet?Big Ass Fans is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, age, disability or veteran status. Big Ass Fans maintains an environment where each individual is valued and respected. Individuals are expected to understand and comply with OSHA and ISO 9001 standards and procedures. Individuals are expected to apply safe work methods when performing the job requirements in hazardous and non-hazardous environments to avoid injury to self to co-workers or damage to property. Individuals are expected to report unsafe work conditions or equipment operation to supervisors immediately and observe all safety rules.
If you need assistance or accommodation due to a disability, you may email us at recruiting@bigassfans.com or call us at 1.877.244.3267.
Full Time
$42k-56k (estimate)
07/15/2022
05/18/2024
bigassfans.com
Lexington, KY
1,000 - 3,000
The job skills required for Customer Service Technician include Problem Solving, Troubleshooting, Technical Support, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Technician positions, which can be used as a reference in future career path planning. As a Customer Service Technician, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Technician. You can explore the career advancement for a Customer Service Technician below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Technician job description and responsibilities
Consults with customers to establish needs and offer the most appropriate solutions, providing the most gracious and highly professional service with patience, empathy, and the finest care.
04/06/2022: Louisville, KY
Respond to customer calls, electronic communications, and/or other telephone line reports related to CenturyLink products and services.
04/18/2022: Indianapolis, IN
Coordinate with various departments to restore or repair customer service.
03/05/2022: Syracuse, NY
Formulate trouble reports/tickets and/or provide solutions for customer repair problems.
03/20/2022: Anderson, IN
Customer service representatives typically use a telephone, computer, and other office equipment.
02/24/2022: Rock Hill, SC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Technician jobs
Have a clear escalation pathway.
03/14/2022: Parkersburg, WV
Creating the bond and the trust.
03/15/2022: Terre Haute, IN
Have ample self-service options available.
04/03/2022: Winston Salem, NC
Define customer service responsibilities.
02/09/2022: Anderson, IN
Establish continuous communication with other departments.
02/08/2022: Norfolk, VA
Step 3: View the best colleges and universities for Customer Service Technician.