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Job Summary
BMA is seeking a Service Desk Specialist to support the AMPS effort within the Defense Logistics Agency (DLA). This individual provides application and network monitoring and escalation, coordinates between Tier 1, 2, 3 support groups, customer support to J6 Subject Matter Experts and end-users, responsible for Enterprise Situational Awareness, aggregates ad-hoc metrics as requested.
Clearance Requirements
Must possess Secret Security Clearance.
Required Skills & Certifications
Benefits
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
AAP & EEO Statement
Beshenich Muir & Associates, LLC (BMA) is an Equal opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable Federal, State, or Local Law.
Full Time
Business Services
$55k-68k (estimate)
03/16/2024
05/15/2024
The job skills required for Service Desk Specialist include Service Desk, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Specialist positions, which can be used as a reference in future career path planning. As a Service Desk Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Specialist. You can explore the career advancement for a Service Desk Specialist below and select your interested title to get hiring information.