Job Type

Full-time
Description
Exempt
Compensation: $68,670 - $103,006, depending on experience
Start your career at Bellwether Housing as a Property Manager IV in the vibrant city of Seattle, WA!

Who We Are:
Established in 1980 with a vision to create urban housing opportunities, Bellwether Housing has been a trailblazer in transforming lives. By breaking down housing barriers, we've empowered individuals and families, especially those from marginalized communities. As we continue to make a lasting impact, we're embarking on an ambitious mission to build and acquire 2,500 homes by 2025. This is your opportunity to be part of our dynamic team and help shape the future of affordable housing!
Position Overview:
Aries is a brand new 200-unit family building that opened in September and began pre-leasing in early May. To meet funder and lender benchmarks, the building must be 100% occupied no later than April 2024. The Property Manager will be a critical part of the initial lease-up team, working in collaboration with internal stakeholders including the Portfolio Manager, Commercial Portfolio Manager, Marketing & Communications, Compliance, & Resident Services teams to screen, qualify, and move in 200 families in this newly constructed building. As the Property Manager, you will also collaborate with external stakeholders including Mercy Housing, partner agencies, and commercial tenants at the property.
In this role, you will oversee all aspects of day-to-day management of the building including rent collection, marketing, leasing, resident relations, and maintenance of the property. You will promote a "sense of community" among residents, working to solve problems and create a responsible and positive community. You will also liaise with Resident Services and/or outside agencies who provide services and case management to residents.
Work Schedule: Monday - Friday, 8:00 am - 5:00 pm, occasional Saturdays.
Your Impact:

• Be a professional, responsive, caring, and knowledgeable point of contact for applicants and residents
• Seek to resolve complaints or client concerns, treating all parties in a respectful and helpful manner, regardless of their behavior.
• Collect rents, monitor delinquencies, and assist the Portfolio Manager with eviction procedures, as necessary.
• Process monthly rent payments and post to resident accounts, reconciling accounts as appropriate.
• Supervise and mentor other direct reports (Leasing Associate, Assistant Site Manager II), including completing performance evaluations, setting performance goals, recognizing accomplishments, and identifying training needs. Ensure staff are fully informed of expectations and address performance when not meeting expectations.
• Oversee all aspects of leasing vacant units including marketing, showing units, and assisting applicants to accurately complete rental applications and provide required supporting documentation.
• In conjunction with the Compliance department, qualify applicants according to Bellwether's screening criteria and building-specific income restrictions.
• Conduct annual recertification of residents to maintain compliance with funder regulatory agreements.
• Collaborate with the Facilities Management team to coordinate common area cleaning, work orders, preventative maintenance, and unit turnover work.
• Collaborate with building dedicated Resident Coordinator to provide resources and referrals to residents.
• Support the Commercial Property Manager when needed with commercial tenants.
• Create a sense of community among residents, coordinating and engaging in regular events.
• Champion and cultivate an inclusive work environment.

Requirements
Who You Are:

• Three years prior apartment management experience; managing residents and/or mixed-use real estate properties of 200 units.
• Previous affordable housing compliance experience that demonstrates knowledge of initial and annual certification processes, including reviewing and interpreting background screening reports and calculating household income.
• Experience with security and safety, monitoring activity, responding to/reporting safety concerns, conducting investigations, and cooperating with local law enforcement, or equivalent training/education.
• Proficient in Microsoft Office applications including Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Ability to always exercise discretion and confidentiality.
• Experience applying fair housing laws and local landlord/tenant laws.
• Exceptional customer service aptitude including problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests.
• Highly organized with strong attention to detail; capable of taking personal initiative on a project as needed while making sure all work is complete and of high quality.
• Strong interpersonal skills and ability to use those in diverse working situations with various coworkers.
• Proven ability to work independently and as part of a team.
• Experience working with Yardi property management software or equivalent.
• High school diploma or GED

Preferred but NOT required:

• One year of experience directly supervising staff.
• Completion of SWHFC Tax Credit Fundamentals and advanced training workshops.
• Certified Occupancy Specialist or Certified Professional of Occupancy designation.
• CCTV surveillance experience.
• Experience with Seattle Housing Authorly Section 8 Project and tenant-based programs.
• Experience with new property lease-up.
• Demonstrated ability to build effective partnerships with community constituencies and social service agencies.
• Experience working with social service programs for diverse populations and making referrals as appropriate.
• Bilingual in English/Spanish, English/Tigrinya, or English/Amharic.
• Must be able to perform non-repetitive lifting of at least 25 lbs.

What We Offer: Bellwether Housing is your platform for growth, empowerment, and purpose. When you join our team, you will receive:

• Competitive compensation accompanied by a generous benefits package.
• Medical, dental, and vision insurance.
• A 403(b)-retirement plan with an employer match, guiding you towards a prosperous future
• Fuel for your personal and professional development with up to $1,500 in employer-paid continuing education per year.
• An ORCA Transit Pass to navigate the city with ease.
• Up to 27 paid days off in your first year and 8 paid office closure days.
• The chance to be part of a transformative mission, leaving a mark on the lives of those we serve in our communities.

At Bellwether Housing, you will elevate your career in a role that's as rewarding as it is impactful, where you'll be part of a movement that is helping shape the future of affordable housing in Seattle and where diversity, equity, and inclusion are the pillars of our success.
Note: This role requires successful completion of a background check in accordance with Seattle's Fair Chance Employment Ordinance.
Bellwether Housing is an equal-opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants [and employees] by providing reasonable accommodations to people with disabilities.
To request Reasonable Accommodation for the application or interview process please contact recruiting@bellwetherhousing.org .
Bellwether Housing is dedicated to building a diverse, equitable, and inclusive workplace. We value having employees whose skills, experiences, and backgrounds reflect the populations we serve. We are committed to being an anti-racist organization while acknowledging we have a long way to go. You can learn more about our DEI work on our website.