26 Customer Service Representative Jobs in Londonderry, NH
Bath Flip is Hiring a Customer Service Representative Near Londonderry, NH
Benefits:
401(k)
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
About the Role:
We are looking for an in office experienced Customer Service Representative to join our team at Bath Flip in Londonderry, NH. The Customer Service Representative is responsible for providing professional and prompt in-person, telephone and email service to our clients. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service, follow-up and support.
Hours: Mon - Fri 8am - 4pm (Occassional weekend remote support)
Responsibilities:
Answer incoming customer inquiries via phone, email, and chat
Assist customers with product information, orders, and returns
Resolve customer complaints and issues in a professional and timely manner
Process orders and payments accurately
Update customers on pending requests
Scheduling of jobs and service requests
Take customer payments and update in billing system
Pulling permits and coordinating site inspections
Maintain customer records and update information as needed
Requirements:
Prior customer service experience preferred
This is a fast paced, high energy retail sales environment where you will work as an integral team member to meet goals and deliver the best customer service.
The ability to quickly build rapport with customers to understand their needs is essential.
Ability to make people feel comfortable and give them a wonderful experience
Excellent communication and interpersonal skills
Exceptional follow-up skills and task reminders
Ability to multitask and prioritize in a fast-paced environment
Proficiency in Microsoft Office and CRM software
High school diploma or equivalent
About Us:
Bath Flip has been in the business of providing high-quality bathroom products for over 10 years. Our customers love us for our wide selection and exceptional customer service. Our employees love working here because of our supportive and inclusive company culture.
Job Summary
Full Time
$43k-55k (estimate)
05/31/2024
06/16/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
