73 Customer Services Representative Jobs in Baltimore, MD
BakeMark is Hiring a Customer Services Representative Near Baltimore, MD
Job Description
BakeMark has immediate job openings for Customer Service Representative!
With over 200 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and services. BakeMark is a manufacturer and distributor with 33 branches conveniently-located across the U.S. and Canada.
Summary: Under direct supervision, process all incoming orders from Sales force, customers, and BakeMark affiliates as assigned.
Essential Duties, Responsibilities, and Qualifications:
- Spanish (required)
- Download PSP orders into NDS system after review and correction of ROE Edit List
- When necessary, manually enter orders into NDS or PSP system.
- Reviews and corrects Order File Status Report.
- Transfers order file for routing.
- Notify customers or sales reps. of customer item “outs”.
- Ensures COAs, and Spec Sheets are provided to customers as necessary.
- Daily invoicing of credit memos.
- Credit and Collections Answers telephone and direct calls to appropriate person.
- Research customer, Sales Rep and BAKEMARK affiliate inquiries.
- Back up to Will-Call and other positions as directed by Supervisor.
- Other duties will be assigned as needed to meet company goals and objectives.
A detailed job description will be provided to qualified candidates during the selection process.
BakeMark is an Equal Opportunity Employer (EOE).
J
Company Description
Job Summary
Full Time
$31k-40k (estimate)
04/26/2024
05/12/2024
yourbakemark.com
PICO RIVERA, CA
500 - 1,000
1928
Private
JIM PARKER
$200M - $500M
Consumer Goods
Related Companies
About BakeMark
BakeMark produces and sells bakery supplies and food ingredients that includes donuts, cake decorating products, cakes and muffins.
The following is the career advancement route for Customer Services Representative positions, which can be used as a reference in future career path planning. As a Customer Services Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Services Representative. You can explore the career advancement for a Customer Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Services Representative job description and responsibilities
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/18/2022: Albany, GA
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
02/01/2022: Columbus, MS
Customer Services Representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/23/2022: Huntsville, AL
A great customer support representative knows how to relate to anybody, but they’re especially good with frustrated people.
03/28/2022: Springfield, OH
Responding to questions with positive language can greatly affect how the customer hears the response.
04/04/2022: Roanoke, VA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Services Representative jobs
Have a clear escalation pathway.
04/07/2022: Fayetteville, AR
Listen, understand and take action.
03/18/2022: Anchorage, AK
Understand the customer’s expectations.
04/04/2022: Virginia Beach, VA
Listen attentively and actively.
04/18/2022: Birmingham, AL
Become a customer advocate and a brand ambassador.
03/13/2022: Pittsfield, MA
Step 3: View the best colleges and universities for Customer Services Representative.
