178 Customer service representative Jobs in Baltimore, MD
Paradise Architectural Panels Steel is Hiring a Customer service representative Near Baltimore, MD
About the job Customer Service Representative
Position : Customer Service Representative
Company Overview :
Paradise Architectural PANELS & STEEL is a leading manufacturer and distributor of high-quality architectural panels and steel products.
With over 20 years of experience in the industry, we are committed to providing our customers with innovative and durable building materials.
Our company is based in Baltimore, MD, but we serve clients nationwide.
Job Overview :
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
In this role, you will be responsible for providing exceptional service to our clients and ensuring their satisfaction with our products and services.
This is a full-time position with opportunities for growth and advancement within the company.
Key Responsibilities :
- Serve as the primary point of contact for all customer inquiries and concerns
- Respond promptly and professionally to customer emails, phone calls, and other forms of communication
- Provide accurate and detailed information about our products and services
- Process orders, returns, and exchanges in a timely manner
- Collaborate with other departments to resolve customer issues and ensure timely delivery of orders
- Maintain customer records and update account information as needed
- Proactively follow up with customers to ensure their satisfaction and address any additional needs or concerns
- Continuously strive to improve customer service processes and procedures
Qualifications :
- High school diploma or equivalent; college degree preferred
- Minimum of 1-2 years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Proficient in Microsoft Office and experience with CRM software
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong attention to detail and organizational skills
- Experience in the construction or building materials industry is a plus
Why Work for Us :
At Paradise Architectural PANELS & STEEL, we value our employees and believe in providing a positive and supportive work environment.
As a member of our team, you will have the opportunity to grow and develop your skills while making a meaningful impact on our company's success.
We offer competitive salary and benefits packages, including health insurance, retirement plans, and paid time off.
If you are a dedicated and customer-focused individual with a passion for providing exceptional service, we encourage you to apply for our Customer Service Representative position.
Join our team and be a part of our mission to provide top-quality products and services to our valued customers.
Last updated : 2024-04-23
Job Summary
Full Time
$40k-50k (estimate)
03/28/2024
07/23/2024
The job skills required for Customer service representative include Customer Service, Products and Services, Microsoft Office, Organizational Skills, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
