45 Customer Support Representative Jobs in Baltimore, MD
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Abroad Way Management is Hiring a Customer Support Representative Near Baltimore, MD
Abroad Way Management is a Towson based firm that performs outsourced sales, marketing, and corporate promotions on behalf of our exclusive list of clients. Our team of experts, we have continuously achieved dramatic results for clients both large and small within many different industry sectors. To continue providing for our clients, we are looking for an outgoing and driven individual to join our team as a Customer Support Representative.
In the Customer Support Representative phase, the individual will learn how to effectively execute innovative marketing and sales campaigns for our Fortune 500 Clients. The day to day responsibilities include learning new product and campaign offerings, staying up-to-date on market trends, researching / analyzing community and area demographics to optimize representation when directly interacting with customers. Our Customer Support Representatives take a personable and individual approach to each customer interaction or client presentations while maintaining client compliance guidelines.
Customer Support Representative Preferred Skills & Requirements:
- 1-2 years of experience in customer service or support role
- Goal oriented and driven
- Able to interact with individuals of all demographics
- Ability to stand for long periods of time
- Public speaking skills is a plus, but can be taught / built upon
- Ability to participate in training sessions in-office in Towson, MD
- Must be able to travel locally, based on client need
- Must be able to stand for long periods of time
- Must be able to learn all necessary product and pricing information
Customer Support Representative Benefits:
- Hands-on training
- Flexible / self paced schedule and growth
- Team environment where individualism is celebrated
- Travel opportunities
Job Type: Full-time
Pay: $45,000.00 - $52,000.00 per year
Benefits:
- Professional development assistance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time
$49k-63k (estimate)
04/24/2024
05/07/2024
The job skills required for Customer Support Representative include Customer Service, Customer Support, Presentation, Promotion, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
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