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Bridgeway Benefit Technologies is hiring an Customer Support Analyst to help grow our Customer Success organization and support our Bridgeway product end-users, through serving as an internal advocate and customer liaison and delivering the highest level of service to our customers.
As a successful Customer Support Analyst , you are a "people person" by nature and will have both the soft and hard skills required to master technology and manage customer relationships. You have an analytical mind driven to uncover the root cause of a problem, quickly analyze potential solutions, and make clear and informed recommendations. You are able to demonstrate superb communication, organization, and time management skills, and you are able to effectively handle a number of diverse and complex problems at the same time.
Key Responsibilities
Requirements
Bridgeway is an Equal Opportunity Employer.
Covid Message : We value the safety and well-being of our Bridgeway community which includes our staff, customers, business partners and beyond. Which is why our team has chosen to require staff to be fully vaccinated for all in-person business activities, whether that be on-site at our corporate office or traveling for business. Candidates should consider this requirement before applying.
Full Time
$58k-78k (estimate)
05/01/2024
05/16/2024
The following is the career advancement route for Customer Support Analyst positions, which can be used as a reference in future career path planning. As a Customer Support Analyst, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Analyst. You can explore the career advancement for a Customer Support Analyst below and select your interested title to get hiring information.