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Client Service Specialist
Apply
$49k-65k (estimate)
Full Time 5 Days Ago
Save

Axios Professional Recruitment is Hiring a Client Service Specialist Near Grand Rapids, MI

Job Description

Job Description
Axios Professional Recruitment is partnered with Grand Rapids Iron & Metal seeking an experienced Client Service Specialist. Successful candidates will have general bookkeeping experience, excellent customer relationship management skills and be service-oriented.
Client Service Specialist Benefits:
  • Fast pace environment
  • Flexible work scheduled
  • Healthcare benefits
  • Dental and Vision
  • Paid holidays
  • Paid time off
  • Positive, friendly work environment
Client Service Specialist Responsibilities:
Serve external and internal customers by understanding their needs or requests and delivering service with kindness, accuracy and efficiency all while maintaining company policies, guidelines and systems.
Front Office:
  • Greet and assist Clients
  • Answer phones
  • Operate Truck Scale
  • Notify warehouse team of incoming clients
  • Create transportation documents
  • Update logistics status trackers
Accounts Payable:
  • Create and maintain QuickBooks / Rematter vendor and customer information
  • Create, maintain and apply rates to vendor accounts
  • Assist with monthly payment purchase orders
Accounts Receivable:
  • Initiate invoice and paperwork
  • Assist with Account Receivables collections
  • Assist with the receiving process and paperwork
Other Responsibilities:
  • Client Services - schedule service requests
  • Inventory - assist in inventory adjustments
  • Data Entry - provide support to various departments
  • Equipment – Assist Maintenance Manager with Hippo Software – scanning and entering Data
  • Human Resources – Assist Office Manager with payroll and onboarding new team members
  • Partner with office manager on various projects
  • Participate in special project
  • Look for opportunities for continuous improvement
  • Other jobs as assigned
Client Service Specialist Qualifications:
  • QuickBooks
  • Word and Excel (or Google equivalent)
  • 3-5 years bookkeeping experience
  • General Office Skills
  • Excellent written and verbal communication skills
  • Associates degree
  • Excellent organizational and time management skills.
  • Willingness to and help as-needed in other front office areas
Positional Goal: Be the reason our clients choose Grand Rapids Iron & Metal Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.
Axios Professional Recruitment- an entirely employee-owned company- is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we’ve helped match over 300,000 people just like you with top employers across West Michigan.

Job Summary

JOB TYPE

Full Time

SALARY

$49k-65k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

05/12/2024

Show more

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The following is the career advancement route for Client Service Specialist positions, which can be used as a reference in future career path planning. As a Client Service Specialist, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Specialist. You can explore the career advancement for a Client Service Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Specialist job description and responsibilities

Build and nurture strong personal relationships with clients.

03/06/2022: Boise, ID

Client services representatives manage client relationships and provide customer support.

02/22/2022: Pittsfield, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Specialist jobs

These positions require familiarity with customer services tools and programs.

01/27/2022: Bradenton, FL

Communicate clearly with customers.

01/17/2022: Jacksonville, FL

Step 3: View the best colleges and universities for Client Service Specialist.

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