Job Description

Job Description

Position Overview : Aviva Psychology Services, a psychotherapy practice consisting of 15-20 dedicated psychologists providing individual and group therapy to diverse clients in the state of Massachusetts, is seeking a full-time Administrative Assistant.

The Administrative Assistant will support the front and back end of our business, including data entry, providing responsive client support, and administrative special projects.

This role requires dedicated set hours during 9AM-5PM hours and is fully remote or hybrid. As a small organization there is a unique opportunity to help organize and grow the position over time.

Our Offer : Everyone matters here. Each employee plays a critical role in our success, and our staff are our greatest asset.

Our goal is to create a vibrant work environment where our team will grow over time. We are a values-driven organization and our mission is to transform adversity into growth and to promote relational and emotional healing with those we serve.

Individuals with interest and experience in the mental health field are encouraged to apply. If fitting, this position has the possibility of growing into a comprehensive benefit package, including work from home options, group health and dental insurance, and retirement benefits with a company match.

Duties / Responsibilities :

Front-line communication to clients via email and phone.

Provide backup support to intake coordinator and billing specialist.

Conduct phone screenings with inquiring patients to assess appropriateness of fit for the practice and for clinicians as needed in support of the intake coordinator.

Collaborate with staff and patients flexibly and responsively as needed to resolve client concerns.

Data entry for billing.

Check insurance benefits for new and established clients.

Other duties as determined and assigned.

Qualifications and Skills :

Align with Aviva’s mission, vision, and values.

Have strong written and verbal communication skills.

Have excellent emotional maturity and interpersonal effectiveness skills, including the ability to be emotionally responsive, nonreactive, and validating of any concerns or feelings that clients bring forth while also being clear and consistent with Aviva policies and limits.

Be organized and have a knack for multi-tasking.

Be dedicated to making Aviva a safe and welcoming place for all humans.

Be energized by helping others on a team and contributing to the growth of Aviva.

Be proactive and able to work independently on tasks assigned while seeking support as needed.

Experience with Simple Practice / Electronic Medical Records a plus.

Have an intention to stay a while and grow with Aviva over time. We dedicate a lot of time and heart to our team and provide the flexibility, autonomy and space to allow each member of our team to get creative in their role.

The ideal person is reciprocally invested in time, heart and energy in Aviva. We believe it’s a special place to work and hope you will too.

Company Description

Aviva Psychology Services, a psychologist owned psychotherapy practice consisting of 15-20 dedicated psychologists providing individual and group therapy to diverse clients in the state of Massachusetts.

Company Description

Aviva Psychology Services, a psychologist owned psychotherapy practice consisting of 15-20 dedicated psychologists providing individual and group therapy to diverse clients in the state of Massachusetts.