76 Front Desk Supervisor Jobs in Charleston, SC
Auro Hotels is Hiring a Front Desk Supervisor Near Charleston, SC
** Front Desk Supervisor**
**Job Category****:** Front Office **Requisition Number****:** FRONT003198 Showing 1 location **Job Details**
**Description**
**Job Purpose**
The Courtyard by Marriott Charleston Waterfront is seeking a dedicated Front Desk Supervisor. The purpose of the Front Desk Supervisor is to coordinate front office activities of the hotel and resolve problems arising from guests' complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinates.
**Essential Job Functions**
**** Supervise the Front Desk, Bell Stand, Valet, Drivers, PBX Operators and Night Audit to insure
guests receive outstanding customer service in all areas of the hotel.
**** Speak, read, write, and understand English in order to interact with guests, staff, handle
administrative duties, etc.
**** Manage multiple activities often in stressful situations.
**** Works with associates to provide outstanding customer service to guests.
**** Read, understand, interpret, and make decisions regarding information found in a variety of
related reports, financial statements, and other internal and external correspondence.
**** Possess strong working knowledge of hotel operations and front office management as well as a strong working knowledge of the hospitality industry.
**** Ability to negotiate with confidence and to persuasively resolve guest issues.
**** Communicate and counsel associates as necessary.
**** Compose and express thoughts, both verbally and in writing, in a clear, professional manner to
ensure effective communications.
**** Organize oneself, ones work, and the efforts of others and be attentive to detail.
**** Make effective judgments on the various components of the position and the property and to
effectively solve guest and operational problems.
** Nothing in this job description restricts managements right to assign or reassign duties, work**
**hours and/or responsibilities for this job at any time.**
**Experience/Education**
College degree preferred; High School Diploma and/or 2?3 years experience or equivalent combination of education and experience required.
*Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.*
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
Job Summary
Full Time
$35k-48k (estimate)
05/03/2024
05/16/2024
aurohotels.com
GREENVILLE, SC
200 - 500
2017
DHARMENDRA J RAMA
$10M - $50M
Business Services
Related Companies
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
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Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
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