Summary:

Provide clerical and administrative support to the Human Resources department, including but not limited to, recruitment/employment, team member and labor relations, worker’s compensation, benefits, compensation, training and development, HRIS, compliance and shared services. Responsible for facilitating New Hire Orientation. Assist with managing and facilitating compliance training. Review and update materials, track completion, and assist in all company training.

Essential Functions and Responsibilities:

• Handle incoming calls on multi-phone line
• Maintain and order all office supplies
• Service team members at the front counter as well as applicants applying for a job
• Receive incoming mail/fax and distributes them appropriately
• Coordinate and/or facilitate training events to include facility planning, registration and logistics, room set-up and supply ordering
• Create new hire packets, new hire name tents, materials, and order/maintain materials for New Hire Orientation
• Responsible for communicating training and compliance class reminders, surveys, and other notifications as needed
• Prepare rosters, and update systems of class completion and attendees
• Administrative duties including but not limited to, filing, reports, tracking completion hours, training class material preparation
• Maintain Human Resources bulletin boards including job boards, birthday boards and announcement boards
• Ensure that the Human Resources forms are stocked at all locations
• Check the Human Resources drop box
• Maintain the termination log and termination checks
• Update name and address changes for terminated team members
• Process unemployment claims as needed
• Coordinate file storage and retrieval with off-site storage company
• Assist with team member events and recognition programs
• Assist team members with obtaining or renewing required work cards
• Provide outstanding customer service in a timely manner to both guests and fellow team members
• Perform other duties as assigned

Qualifications

• Prior experience in Human Resources within the gaming/hospitality industry preferred
• Minimum six months facilitation experience preferred
• Ability to effectively communicate in small groups, as well as on an individual-basis
• Able to effectively organize materials, set priorities, and provide feedback or follow up
• Previous experience working in a team or group environment
• Ability to effectively interact with large groups of people in a training environment
• Strong computer skills (Microsoft Word and Excel)
• Must be at least 21 years of age
• High school diploma or equivalent
• Ability to effectively communicate in English, both written and verbal
• Bilingual in Spanish preferred
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• Gaming

Physical Requirements

• Occasionally push and/or pull up to 50 lbs.
• Occasionally lift and/or carry up to 20 lbs. at floor, knee, and waist levels
• Occasional standing
• Frequent walking
• Constant use of hearing and vision, sitting, distinguishing between shades of color, and using tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

• Indoor
• Noisy

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.