Summary: Responsible for the efficient and orderly management of public area cleaning, servicing, reporting, and management functions. Supervise, train and inspect the performance of assigned Guest Room Attendants, Utility Porters and House Persons to ensure that all procedures are completed to the hotel's standards.
Essential Functions:

Trains Guest Room Attendants, House Persons and Utility Porters in Housekeeping techniques and proper use of equipment and chemicals

Executes inspection program ensuring the maintenance of the guest room areas, room cleanliness and sanitation standards

Conducts pre-shift meetings so employees are informed of expectations required of them throughout their shift

Controls supply materials expenditures by ensuring proper use of supplies and maintaining adequate inventory levels

Inventories the supplies in each assigned storage room on a daily basis

Ensures all equipment is properly utilized and cleaned after use

Prepares daily and monthly reports as well as cleaning schedules

Requests maintenance for buildings, furnishings, equipment and other areas as necessary

Responds quickly and courteously to all guest requests and complaints

Performs other duties as assigned

Qualifications/Requirements:

Previous experience in an EVS or Housekeeping supervisory role preferred

Knowledge of proper chemical handling

Previous experience with training employees

Ability to read, write, comprehend simple instructions, short correspondence, and memos in English

Ability to verbally communicate effectively in English

High school diploma or equivalent preferred

Required Work Cards:
None
Physical Requirements

Ability to walk, stand, bend, reach, stoop, and kneel (75% of the time)

Able to occasionally lift, carry, push/pull objects weighing up to 70 lbs

Ability to work outdoors in various weather conditions

Able to use tools or equipment requiring a high degree of dexterity

Ability to distinguish between shades of color

Able to work for sustained periods of time maintaining concentrated attention to detail.

Ability to effectively communicate via radio

Vision, hearing, literacy, speaking (critical)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.