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Rotech Healthcare Inc.
Springdale, AR | Full Time
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Springdale, AR | Full Time
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Onerio Inc
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Customer Service Coordinator
Arconic Springdale, AR
$40k-52k (estimate)
Full Time | Retail 1 Month Ago
Save

Arconic is Hiring a Customer Service Coordinator Near Springdale, AR

Arconic is currently in search of a Customer Service Coordinator to join our Order Execution Team located in Springdale, Arkansas.

Primary Purpose

Under the general direction of the CSC Supervisor, the Customer Service Coordinator positions primary responsibility is to review, and enter, customer purchase orders (PO's) by using proprietary software.

Major activities and Responsibilities:

  • Order Processing and Order Management
  • Review customer orders and purchases
  • Coordinate order status - placing an order in Estimating, Order Entry, and Takeoff statuses.
  • Send orders to manufacturing based on standard practices.
  • Work with our ordering system and release orders to manufacturing.
  • Adjusting prices based on established guidelines.
  • Interact with Customers and Sales Representatives
  • Generous training period
  • Work with customer on processing, scheduling, order changes, product issues, customer claims.
  • Utilize or develop knowledge of product and price book.
  • Interact and coordinate with internal resources on projects.

Essential Knowledge & Skills

  • Computer skills including Microsoft Office, Outlook, Access, that will be further developed with training in all Kawneer front-end systems
  • Data entry skills with attention to detail
  • Written and verbal communication skills
  • Construction or architectural industry background a plus
  • Proven customer service skills including prompt response and documentation

Major Customers

  • External customers and sales representatives, as well as internal project managers and production control

Basic Qualifications

  • HS diploma or GED equivalent from an accredited institution
  • Minimum of 2 years of experience in a customer service role
  • Candidates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Preferred Qualifications

  • Associates Degree from an accredited institution.
  • Commercial or residential construction industry experience.
Arconic Corporation, a Fortune 500 company, is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build. We are proud that 77% of our employees are happy working for Arconic and would recommend it as a great place to work and that 80% of our employees would recommend their managers to others.
We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders.
At Arconic, we:
Act With Integrity.
We lead with respect, honesty, transparency and accountability.
Safeguard our Future.
We protect and improve the health and safety of our employees, communities and environment.
Grow Stronger Together.
We cultivate an inclusive and diverse culture that advocates for equity.
Earn Customer Loyalty.
We build customer partnerships through best-in-class products and service.
Drive Operational Excellence.
We pursue continuous improvement through innovation, agility, people development and collaboration.
Create Value.
We achieve success by generating and growing value for our stakeholders.
United States Equal Employment Opportunity Statement
Arconic is an equal opportunity employer that is committed to inclusion and diversity. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$40k-52k (estimate)

POST DATE

04/29/2023

EXPIRATION DATE

07/08/2024

WEBSITE

arconic.com

HEADQUARTERS

PLAINFIELD, GA

SIZE

15,000 - 50,000

FOUNDED

2016

CEO

BRENT JOHNSON

REVENUE

$5B - $10B

INDUSTRY

Retail

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The job skills required for Customer Service Coordinator include Customer Service, Microsoft Office, Data Entry, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Coordinator job description and responsibilities

Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.

01/06/2022: Las Cruces, NM

The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.

02/22/2022: Amarillo, TX

The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.

02/13/2022: Kingsport, TN

Deliver excellent customer service and lead by example.

01/09/2022: Baton Rouge, LA

Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.

02/25/2022: Harlingen, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Coordinator jobs

A passionate customer service advocate with strong critical thinking skills.

01/23/2022: Rochester, MN

CS coordinator may also provide the clients with product and service knowledge.

12/21/2021: Scranton, PA

The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.

03/15/2022: Akron, OH

The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.

03/02/2022: Albuquerque, NM

As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.

01/08/2022: Cedar Falls, IA

Step 3: View the best colleges and universities for Customer Service Coordinator.

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