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Title : Customer Service Associate
Location : Springdale, AR
Duration : Month to Hire
Shift : Training will be Mon-Fri am pm. This is a night shift position. Only submit candidates who can work these hours.
Night shift is dependent upon how the supplier's pay week runs on whether there will be OT involved. The schedule is Sun-Tues, every other Saturday pm am.
Job Description :
Night shift is dependent upon how the supplier's pay week runs on whether there will be OT involved. The schedule is Sun-Tues, every other Saturday pm am.
The CSA manages this relationship by becoming intimately familiar with the customer's organization, product needs processes and procedures and partnering with the Sales team to provide the highest level of customer service to all accounts.
Full Description :
Serves as the primary contact between Supply Chain and the assigned external customers. Responsible for all aspects of the relationship including analyzing incoming emails and determining a prompt resolution.
identifies and implements creative solutions to resolve issues which negatively impact any aspect of the delivery process, to positively represent , their relationship with its customers and accurate delivery of products to external customers.
Requirements :
Education : Bachelor s degree or equivalent work experience in transportation or logistics
Experience : - years of business experience in transportation or logistics, not just regular customer service! Computer Skills : Proficient with MS Office applications required;
majority of business is conducted via email up to and possibly exceeding per day.
Communication Skills : Strong written oral and interpersonal skills; Conflict Management skills; Ability to multi-task; Positive attitude;
Problem Solving skills; Negotiation skills
Experience : - in the transportation field.
Main Duties : Answer emails, confirm deliveries, track for on time delivery. (They do everything involved in dispatch except actually dispatching the trucks.
Pay Rate : for night shift.
Temp to Hire : Yes
Main Duties : Answer emails, confirm deliveries, track for on time delivery. (They do everything involved in dispatch except actually dispatching the trucks.)
Experience : - in the transportation field.
Resume : No job hopping, want someone who is looking for a career long term at Tyson.
Previous job titles : Dispatcher, Transportation Associate, Ops Associate
Degree : Not required.
Soft Skills : Ability to multi-task. Must be on time and dependable.
Interview : in person, round.
Timeframe : Interviews to be scheduled ASAP.
Last updated : 2024-04-23
Full Time
$55k-70k (estimate)
03/08/2024
04/28/2024
nrconsulting.com.au
Lisbon
<25
The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.